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January 2024 by Tammy Goodwin
I went in and wandered around without any pressure. Betsy is a perfect advocate to get what you want. She was so thorough explaining the product , bringing other choices on line, explaining in detail the charges, making sure I understood the refund policy. I absolutely felt no pressure at all. I ended up buying a writing desk, a stand and a bed frame and mattress. I am extremely happy with the prices and quality
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January 2024 by Anthony Zarcone
What a great place! We went here on a whim thinking that, for sure, They would be too expensive... Instead we ended up getting pretty much all of our furniture right here! Lori and the whole crew were friendly, professional and extremely low (no!) pressure throughout the buying process... Which for us was two or three weeks of going back and forth to them and several other stores trying to figure out exactly what we wanted. We even took a trip out to furniture land south because we had heard that was a great place to buy furniture at a good price... Don't waste your time. The exact same furniture was LITERALLY double the price of what we saw at Cooper's. We ended up getting a sofa and 2 chairs (with up graded fabric!) at Cooper's for the price of the sofa alone at Furnitureland South! By all means do your homework, look around, find what you like...but I would encourage everyone to stop at Cooper's before buying just to see what they offer. Not only their high quality furniture but take advantage of their great design advice! In fact, we just spent this weekend trying to find end tables all up and down Glenwood avenue hitting all of the furniture stores... And we're headed back to Cooper's next week to buy the tables we saw there. We thought they were a little on the expensive side... but after looking around they're really not... And on top of that the quality is way better than what we saw at Havertys, Bassett, Rooms to Go, Ashley... And a few other smaller furniture stores out that way.
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December 2023 by Ronald Porterfield
Jenna rocks! Very knowledgeable and helpful with all our questions and also very professional and pleasant to us. It's hard to find people who actually seem genuine these days , Jenna is truly a trooper to the Cooper's business!
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October 2023 by Debbie Halvorsen
Really nice people, and love the selection of reclining things. Nothing like sitting in furniture to know if it suits. Plus the best prices around.
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June 2023 by James Johnson
Nice selection for every room of the house. Staff is helpful, not pushy and they let you relax and shop.
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May 2023 by Mark Steward
Lori was a great salesperson and assisted my Mothers decision about the chair she would have in her Assisted Living home. They delivered the chair and it gives my mother much relaxation.
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April 2023 by Kenneth Ainsworth
Delivery men leaving at the end of the day need to work on their anger issues and hygiene. I can only imagine how the behave on the clock.
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November 2022 by Nandha Hareesh
Hidden jewel in Cary! After spending weeks looking around for a Sofa for a new home - Found this little gem which has good quality brands at a very good price so close to the home . Overall the place was well curated and staff ( Betsy ) was friendly, knowledgeable about their stock and the Brands warranty .
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August 2022 by Wanderlust Trails
Before I came to this store, I visited a few furniture stores and I was not satisfied. Until coming to this store gave me a pleasant home environment。Just now,so I bought a sofa.
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January 2022 by Jon Fazenbaker
Lori was great to work with and we will shop nowhere else.
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August 2021 by Dawn W.
Excellent customer service! We purchased several items from Cooper's and were pleased with both the store and delivery staff. The Archbold piece we purchased is lovely and beautifully crafted. The Hooker table and King Hickory chair fill our living room with a comfortable elegance. Best furniture buying experience we've had hands down. And we'd been to nearly every store in the Raleigh area. This is the only one that had high quality furniture available for purchase off the showroom floor. That made it wonderful for two people trying to furnish a new home with all the supply chain madness. Can't speak highly enough of Lori and Alex! We'll definitely be repeat customers!
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May 2021 by Michelle GIlbert
I have ordered all of the furniture for my living room from Cooper's and it has been nothing but a wonderful experience! Amy is a dream to work with and a gem for this store!!!
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May 2021 by Brandon Mills
Come on now! Cooper's is the best furniture store in the area. The staff is top notch, I mean, really, they are the absolute best.
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April 2021 by Ginger Z.
I bought a dining room set by Canadel Company made in Canada. When it was delivered I was very disappointed with the finish. it seems like they missed at least two finishing steps. The table and the chairs are not smooth. The floor sample of the identical product was nice and smooth. I am in the furniture business and sold this product for 11 years In Virginia. I took one of the chairs to the store and showed it to the manager and the owner. They were very negative about the finish and the manager was lecturing me that there are more important things in life, than complaining about the finish of a dining room set. They were not accommodating at all. That is not how you treat your customers. I will not shop there again.
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April 2021 by Peter Ungaro
Easy to work with. Delivery this morning was on time and the guys are great. Cooper's is working hard even though delivery times from manufacturers are delayed! Thanks!
