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January 2024 by Anna Basile
I appreciate the customer service at this Chase location.
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June 2023 by Ihab Lewis
I just left this bank. They’re still open, I walked in to opening bank account. Nobody was inside(no customers). They were not busy there at least four employees but they told me they’re about 15 minutes to close so they cannot help me and I have to come back next Saturday. This is definitely disappointing from Chase which supposed to be most satisfying, customer service and trustworthy bank. I give this bank one star but if there is a zero star, I would’ve done that too. Worst experience ever especially for new bank account openers don’t recommend to go there. I even told the person that I am not available during the week and I’m helping a family but still send me back.
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June 2023 by Brittany Bennett
the employees are always so nice here. there isn’t one time i’ve been inside where someone hasn’t greeted me and asked me what i need. i’ve never had any issues either :) always fast and good service
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May 2023 by Sonia Palma
Thanks Chase for thinking of us on this Mother’s Day !!! Lovely greeting with flowers and kind person like the one who prepare for me a bouquet and gave me sincere wishes of Mother’s Day … should be the Day of Love between family members !!! Thanks Chase Bank
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May 2023 by Phyllis Jacobs-Campbell
They are always kind and helpful ??♀️??????
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April 2023 by Ruth Berenstein
This bank- does not return phone calls- does not send out cards with proper names- does not send out cards on time- suddenly changes their "policies" to make themselves more comfortable and lazier as opposed to helping the client out.- lies to you directly telling you that something is done but its not then tries to change the story once confronted.by far the worst chase bank I have ever done business with. any up-and-coming entrepreneurial individuals, stay away from this bank.
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March 2023 by Kim Lijo
We visited this Cary location to open an additional account and Tristan was very helpful and knowledgeable in all that Chase has to offer. They are all very friendly and work to keep the Customers happy.
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February 2023 by Carrie M Hillegass
Bryan and Kyle were the best!! They helped me open an account fast and helped me with my troubles! Amazing really nice people
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November 2022 by Thomas Rossman
Friendly but unhelpful people. Brought my savings bonds for redemption and they refused to cash them, citing a need to have an account there. I’ve cashed bonds at 4 other banks without an account so not sure why Citi is different. Walked next door to Wells Fargo and they cashed it without a problem.
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October 2022 by Kieu Tran
Everyone was welcoming and made a stressful experience a lot more enjoyable. They listen to your story and concerns and it reminded me of why I chose this branch, it's because of the people. Thank you Brian and Kyle!!
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August 2022 by Gheorghe Fala
Excellent and fast service.
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July 2022 by A Williams
Friendly staff. Very helpful. Even helped me find breakfast. Told me a delicious spot. If you bank with Chase this location is the best.
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June 2022 by Arturo Barcenas
What BB&T couldn’t do for me in 3 years, Tristen was able to do in less than an hour. I’m definitely moving all my accounts here. These guys are super efficient.
