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November 2023 by Suvankar Roy
Very friendly staffs and pricing very reasonable. I went to get my battery checked and they inspected it and confirmed everything was all right. No up selling at all. This is my first time and I will be definitely back
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November 2023 by pradeep dhawan
These people are not mechanics. They are artists. I have been there twice in last 2 weeks. Very much satisfied with the services and customer treatment. The two ladies at the reception are very nice. Sam is very knowledgeable and helpful. He explains complete details of the issue with the car and has thorough knowledge. Highly recommended.
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November 2023 by STEVE KUCHURIS
I have nothing but great things to say about this center. Having owned over 50 cars in my lifetime, from Rolls Royces to Hondas, I can say this is one of the best experiences I have ever had at a car repair shop. The receptionists have been very friendly and knowledgeable, the pricing is transparent, the lobby is clean and comfortable, the prices are far better than the dealership, and they are good at taking the time to explaining exactly what was diagnosed and why, and what it costs to repair it. Their technology regarding scheduling and reminders are also advanced. I have taken my 2019 Volvo there twice now. I highly recommend.
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October 2023 by Blake Pettinelli
Cary car care gives phenomenal service and has their best interest in their customers. Monnette has been absolutely amazing! She goes above and beyond with her services and she’s very knowledgeable. Highly recommend!!
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October 2023 by Sandra Jones
First time I have used Cary Car Center. Recommended to me by a neighbor. They were outstanding! I know nothing about cars as I have to do these things myself since hubby died. They were very patient with me and explained everything so I could understand. Highly recommendService: General repairs & maintenance
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October 2023 by Emily B
The service I've received at Cary Car Care is beyond that offered at any other automotive shop in the area. Monette the mechanic not only serviced my vehicle with diligence and expertise but also educated me graciously on the problem with my vehicle in a way that was approachable and understandable to folks who don't speak car! Also the ladies up front are always so warm and nice. This place is stellar for excellent auto and customer service alike! Thanks CCC!
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September 2023 by wyatt Savarese
Located just outside historic downtown Cary, Cary Car Care is one of the best automotive repair experiences I have ever had the pleasure of dealing with. Customer service is second to none as well as their diagnostic. You get a text message with photographs and a detailed description of all the issues that are happening.The diagnostic also allows you to approve or decline service. Overall an absolutely painless and problem free experience.
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September 2023 by Tennea Calvert
I am so impressed with Cary car service! Monnette went above and beyond my expectations. I cant thank her enough. The details and pride they put into the work is unbelievable. Thank you so much.
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August 2023 by Dick
Monnette was very helpful. I went in for a regular oil change service and they noticed my brake pads were at 3 mm. Since we were leaving in 2 days on a driving trip, Monnette was able to fit my brake job in the next day so my brakes would be ready for the trip. She also recommended some other regular maintenance that could be postponed until a later time.Services: Tire rotations
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July 2023 by Mollie Gabbert
I can't but help give this place 5 stars. I called mid day Friday when my car randomly showed a maintenance required light, and when Dylan answered the phone he was incredibly insightful and explained what was happening with my car and told me to swing by and he would take care of it. I definitely will be coming back for any repairs I need in the future.
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July 2023 by Molly Jo
Cary Car Care is my go-to place when I'm having any issues with my car. They always do amazing work! Their customer service and communication are just as great as their mechanic skills!
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July 2023 by Mary E Johnston
We are new to town and needed to find a new mechanic quicker than expected. We stumbled on Cary Car Care and were incredibly happy with their service. They were kind and attentive, which is not easy to find in this industry. We had what turned out to be a defective battery that had recently been replaced (in another state), and they took the time to truly identify the issue but also take care of it as efficiently as possible. Would highly recommend, and plan to continue to go here in the future.Service: Auto battery replacement
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July 2023 by Vincent Pelletier
When you go to a mechanic that swears that they are the best and most reliable in town the work should definitely be done correctly. I spent $1000 to have them replace my fuel pump and it was leaking gas even worse than the old one after I had it “fixed”. I brought it back to Cary Car Care and they admitted that the job was poorly done and the reason my car was still leaking gas. This cost me hundreds of dollars over the weekend while CCC was closed because I had to pay another mechanic to look at my car, and money I missed by not being able to get to work. Best they could do was admit they did a poor job. Never even got an apology after expressing all these concerns. I was shocked when they replaced my fuel pump in under 45 minutes but it makes sense now. Rushed job. If you are spending a $1000+ to fix your car the work should definitely be done right THE FIRST TIME. Too many other red flags I should’ve noticed with this mechanic but the people working here are just so friendly and that’s how they get you. If you don’t know a lot about cars do your homework and don’t end up like me getting finessed by Cary Car Care.Also, markups are expected when going to a mechanic but I ridiculously overpaid for the part (5 times what the exact same assembly is selling for on Amazon!!). You could have it delivered the next day which is how long it took CCC to get the part. Lol.
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July 2023 by Curt W.
Takes about a week to get a quote for engine replacement. Called once a day to check on progress.
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July 2023 by Bob Shawver
My daughter attends NC State and she is driving my Jeep Wrangler while in school. She was having episodes where the jeep would randomly loose power while driving in heavy traffic which is obviously very dangerous. I needed to find someone local to investigate. I searched the Cary area and found positive reviews for Care Car Care and it was close to her apartment so I called and scheduled an appointment. Sam was very understanding of my concerns with the jeep being unsafe for my daughter and got us in the next morning. The jeep was not showing any codes so the issue was not easy to identify, they did some recommended services that could have been the issue but after another week the jeep continued failing. Once again, Sam got us in immediately and this time the jeep failed while they were driving and the codes showed up so the were able to repair the issue. Both cam sensors and the crankshaft sensor were the cause of this issue. My daughter put the jeep through a test trip to OBX and back to Raleigh without any problems. I would like to thank Sam and the team at Cary Car Care for staying persistent until this was resolved and the constant communication with me throughout as I am in Maryland and we had to work this out over the phone. It is comforting to know there are businesses out there that care about the safety of the customer and perform great customer service and quality auto repairs. Additionally, Sam did not charge labor time for most of the testing/investigation time that was spent which I really appreciate.I would recommend Cary Car Care to everyone.Bob ShawverServices: Transmission
