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September 2024 by Jonathan Murdock
Had a positive experience at Capital of Cary after having not such a positive experience from a neighboring dealership. Ms. April Flowers was so helpful and personal. She worked hard to meet my auto needs to help make a deal with my trade and get good deal on a new vehicle (Mazda.)
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September 2024 by Kati Newsome
Edit: taking this down a few stars because I just discovered I was signed up for a level of warranty package I did not agree to and I remember specifying my choice verbally multiple times. Will be returning on Monday when they’re open and hopefully this will get resolved, would hate to end up with a higher car payment than I agreed to because of dealership error and will be steering folks away from this dealership if this can’t be resolved. Messing with people’s money is not a great way to build a reputation.
Just signed a lease on a new CX-30 and it was a much lower stress process than I anticipated, April Flowers was very helpful and kind, I’d recommend working with her if you’re in the market for a Mazda.
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September 2024 by Chalisse Skeens
Had a not so great experience when purchasing a vehicle here but thought it wasn’t representative of the vehicle and that it didn’t matter. After purchasing a brand new vehicle, problems after problems! And to make matters worse, the service department is absolutely TERRIBLE. To schedule an appointment is a long wait (should tell you all you need to know), advisors never answer their phones, and some issues they “don’t know how to fix” can be solved by a simple search online. Would not recommend this location and after this experience, would probably not recommend Mazda.
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September 2024 by stephen standrowicz
The sales staff and finance personnel I encountered were all pleasant, respectful, and patient.
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September 2024 by MIZZ CYNT
In the market for a car? See Ty Faison, or as I call him "My Guy Ty"!!! He is very knowledgeable, professional, he listens and he is patient. He synced my phone to the car & went over all the features. He got me all set, knowing I planned a nice drive. Thank you Ty, it was a pleasure doing business.
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September 2024 by Matt Autrey
Ty gave us an amazing experience during our search for a new car! He expertly answered all of our questions, was extremely accommodating, and did not make us feel pressured in any way! Ty provided us with the personal touch needed so we felt confident in our decision! We cannot recommend Ty enough to anyone looking for a new car!
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September 2024 by Robbie Wilson
A person named Anna Lee was awesome!! She went above and beyond. Thank you and God bless!
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September 2024 by John A.
Third vehicle we've purchased from them and the experience has been consistently excellent. Buying a car is not my favorite thing to do but they made the process as smooth and pain free as possible. April in sales was particularly outstanding - professional, attentive, and responsive before and after the sale. Highly recommended!
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September 2024 by Becky Williams
April was amazing through out the process of buying my Mazda. She took great care of us along with the Manager Travis!
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August 2024 by Kayla _
I had a mixed experience during my visit. While MJ and Asheley were both fantastic and provided great service, I was disappointed with Theresa. She was rude, loud, and made an offhand remark asking ‘who are those people?’ which came off as very mean-spirited. I hope this can be addressed to ensure a better experience for others in the future.
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August 2024 by Meggie Jeffreys
David Diaz was outstanding in getting us in the car we wanted and talked us through the whole process.
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August 2024 by Jordan Powe
Theresa, the car saleswoman, was extremely disrespectful. I told her my budget and she didn’t have any cars in my budget available to show me. I told her I was willing to drive a higher trim model, in hopes of at least test driving a vehicle. She kept looking for older models that weren’t available to test drive instead of giving me an opportunity to test drive anything. I repeated myself at least 3 times saying “I don’t mind test driving a new model”. Her initial response was to keep looking for cars in my budget, which was fine. She wanted me to come back during the week to drive a car in my budget that would be available on Monday. I told her that I’m a student on clinical rotations and I work, so weekends work best. After no luck, I told her again that I’m willing to test drive something outside of my budget. Her response was “I don’t want to put you in a vehicle you can’t afford, and put your hopes down”. I told her it was fine, I’m willing to at least see if I like it. Again, she repeated the same response “I don’t think you are understanding what I’m saying. I don’t want to put you in a vehicle you can’t afford”. I asked her one more time thinking she didn’t understand what I was saying, and again, she had the same response. So I left because I have never been disrespected like that IN MY LIFE. You have no idea what I can afford, as I had more room in my budget to work with then I let on. This experience was condescending to say the least and it took everything in me not to lose my temper. A very special thank you to David Diaz for calming me down before I left. If I do business with this dealership, it’ll only be with him.
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August 2024 by Noeul Kang
April is an excellent dealer! She helped me a lot!
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August 2024 by Kennedy Walz
April was so helpful in getting me my first car! Very nice and not over the top like some salesmen can be. Overall a great experience!!
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August 2024 by Josh Baber
Had a great experience purchasing a used CX-9 here. My saleswoman was April, she was super helpful and patient throughout the whole process!
