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January 2024 by Suzanne Friis
The reservation process is easy and the response, once our unit was secured, was immediate. The staff are friendly and helpful and the unit was clean and ready for our arrival. Ginger even called to suggest we wait for a day due to rainy weather. Carts are provided, parking is easy and insect control is part of the contract. A very positive experience for first-time storage users.
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January 2024 by Honest Reviews
The second worst storage place I’ve ever used. There’s a median blocking your access for one direction and no u-turn at the end of the median. So getting in is awful. They have this truck out front that you are supposedly allowed to use, but it’s always “booked out” but I’ve never seen moved including on the days that I’ve requested to use it. I feel 100% certain that if you were to go in and ask them to start it up for you, the battery would be dead. The handles on the carts aren’t screwed it and come off with the slightest touch. The people that work there are rude. The bathrooms are locked, so god forbid you need to take a dump while at your unit. It just sucks. It’s connected with CubeSmart somehow. I’ve used CubeSmart and had a great experience. So I’m not sure if it’s BeeSafe that sucks or just this location or what.The only positive I can say is that it’s clean. Don’t let that sucker you in. Find somewhere with an easier entrance that you can actually use.
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January 2024 by Jimmy
Ginger and Sarah are two of the reasons I stay with Bee Safe. They are always positive and professional going out of their way to make sure I am a satisfied customer. If the rest of the company is like them, then I'll be keeping my business and money in Bee Safe for a very long time. They are awesome and should be given raises for how conscientious and accommodating they are. Two enthusiastic thumbs up. ???
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January 2024 by Maple Roads
Fantastic customer service, great location and clean! Highly recommend & ask for Sarah, the very best!
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December 2023 by P M
I followed this place because of excellent reviews and Ginger moved to this storage from the previous CubeSmart that used to be on 4812 Hopson Rd. Again, this storage place is awesome, along with the service. I do like that there is a rental truck service you can use for moving your stuff. Another pro for me is that this place plays jazz music all day and night inside the building. It doesn't feel eerie if you are alone moving or getting things in and out of the storage, so the music makes it livelier. I appreciate their services, and you will not be disappointed. Thank you Bee Safe Storage, at 9021 Chapel Hill Rd, Cary, NC.
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November 2023 by Michael A
Responsive, friendly people. Clean facility in a good location. Reasonably priced
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September 2023 by Jamie Snow
Clean facility, fantastic customer service, what more could you ask for?? Highly recommend!
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September 2023 by indramouli anumukonda
I moved to Cube Smart storage recently, General Manager Ginger Swanson and Manager Sarah Mayers were very helpful and made my move super smooth. They gave me a guided tour to the unit and it’s access, pleasant music in the background makes us feel awesome. Also I availed their truck rental which was very affordable and made my move easy. I am extremely happy and would definitely recommend it to my family and friends.
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August 2023 by Shirell W
I want to RAVE about Mrs. Ginger, I couldn't be happier with the service Ginger provides for my son and me. From day one, she's gone above and beyond to ensure I had and have a fantastic experience. The level of customer service she provided is truly exceptional. Not only is the price fair, but the quality of service far surpasses my expectations. The convenience of the location is the cherry on top, making it incredibly easy for me to access my belongings whenever I need to. I highly recommend Bee Safe Storage. Kudos to this storage company for recognizing greatness and having Ginger a part of the team, because she is setting the bar at this location. Lastly, the air is constantly blowing for me to cool off from this hot summer we have been having here.
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August 2023 by John S one
Ginger Swanson is professional, positive and always helpful. I always feel better after having interacting with her. A cold sterile building is made warm and welcoming by her. I will only use Bee Safe as long as she us here. Give her a raise!!! Thomasina Mancini too!
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July 2023 by Judith Gitiha
Super clean facility located in a convenient and safe location. Ginger was super friendly and customer service is first class!
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July 2023 by ELLEN DALY
Great storage location. What impressed me the most was how clean it was. Spotless. The staff is also very professional and polite, especially Ginger. They have storage units in various sizes, it was easy to select the perfect unit for our storage needs. The building is also climate controlled with secure entrances. There are multiple entrances and elevators so you can access building closest to your unit. Pricing was also good, competitive with most other companies. We were happy with our choice.
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July 2023 by YoMomma Cox
Ginger was amazing with our move in and great to work with. I like the cleanliness of the building. I will definitely continue to use their services. I recommend this storage facility.
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June 2023 by S Mitchell
Customer service provided by Ginger and Joe is stellar. They are professional, personable and proficient. I am so happy that I chose this storage facility!
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April 2023 by Christina Molina
Joe made the process very simple and I felt extremely welcomed. He called to check in and offered additional services to make my stay there great. I appreciated the patience and ease he made my whole experience! I never would of known he was a trainee. Hats off to his trainer and leadership!
