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June 2024 by Susan Verweerdt
Huge outdoor supply store. Staff very helpful.
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June 2024 by Michael Lay
Always a good experience at any Bass Pro shops. This location has a great selection of gun accessories and guns. Not quite as big as Garner location but still definitely worth checking out. Always stocked, organized, and easy to find what you’re looking for. Staff is always willing to help and get you taken care of. Also military get 5% off on guns and ammo then 10% off everything else. Go check them out today you wont regret it.
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June 2024 by Catherine Willis
Had a return, handled quickly.
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June 2024 by Richard Henderson
Great store full of everything you could need out of an outdoors tore plus more. My grandson loves the giant fish tanks and all the animals and tons of fishing supplies. Right of the interstate one mile. Plenty of parking. And the thing I like most is the store doesn't expect you to self checkout. I travel an hour and 45 minutes at least once a month to shop there.
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June 2024 by Gary Cannon
Over priced !!!
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June 2024 by Joshua Bowen
The staff in the fishing department were very friendly and helpful in both advice and tips. They also strung my new reel with exceptional timeliness.
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June 2024 by Rick Tilden
They do not honor the 3 day rule for firearms purchase. After 3 days if no response from the FBI background check they are supposed to release for sale. They don't
I spent several hundred dollars on a weapon to be shipped to the FFL, bass ps, and it's now stuck there
Will not use BPS ever again for anything. Absolutely garbage
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June 2024 by Steven Royster
Everything an outdoorsman needs here!
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June 2024 by Leon Hinton
Nice store needs more traditional archery and hunting gear
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June 2024 by Scott Hultstrom
Design of product is nice. In the end we will be happy BUT ....
The product was manufactured with a defect resulting in an accessory anchor or trolling motor support plate to be mounted wrong & not being fully supported by the hull. The PDL drive was improperly packed in the hull resulting in the skeg damaging the cockpit with scratches. There is a gouge on the starboard bow that resulted in a piece coming off the hull. There is an approximate 24" scratch on the starboard side, midship.
We contacted Bass Pro, & they were mildly supportive offering an appeasement cash back only. Despite they told me I would receive a refund of some money, I did not. Bass Pro gave me an eGift card I can use at their store. This doesn't help me pay for what I have to do to fix the issue, it only allows me to buy more of their products at their stores. This was a deceiving move on their part. We drove over to the Bass Pro store to show the issue & the staff was reluctant to replace the product stating if I opted for that we would not be able to enjoy using the product we had therefore holding our summer hostage while waiting for a replacement due to a manufacturer's defect. We had made contact previously with a Bass Pro employee who claimed the Old Town Rep offered support in our effort to purchase these kayaks. They were not there the day we brought the defective kayak in. We mentioned this to Bass Pro, & they dismissed bringing this resource to bear on our support needs.
We have lost much of our confidence in Old Town as a product. These kayaks sell for approximately $2900.00, & the quality as compared to the Old Town Canoe I grew up in is simply not there. We have lost much of our confidence in Bass Pro Shops as they were quick to take our money, but things slowed & became limiting during support of a problem with the manufacturing.
I want to thank the 2 CSRs who did provide the appeasement. I believe they did the best they could under the limiting resources Bass Pro Shops offers them to work with.
I would like to note that I contacted Old Town directly, explained the issue & they showed no concern over the fact they made a defective product. This demonstrates a lack of caring & pride on their part.
I had indicated to Bass Pro that I would be reviewing my purchase publicly & it would either reflect great customer service & support or it would reflect poor customer service & support. Their reply was “I don’t care, it won’t affect me.”
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June 2024 by MW Coates
Customer service at the firearms department was mediocre. The cashier did OK at the front.
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June 2024 by Meg Fischer
Extremely RV Friendly!
Lots of dinner/lunch choices.
THEY HAVE Electric Car Chargers. Bring your Tesla....
#rvlife
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May 2024 by Portable Portugy
Tina was great! Helpful staff and organized selection
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May 2024 by olivia beckett
Walked into this store for the first time and felt immediately harassed to be signed up for a credit card, when I have never stepped foot into the store before. It made me feel kind of weird. As soon as I walked away from that person and was finally enjoying the store, Austin approached me. He clearly was just trying to do his job but he did it in the most uncomfortable and unprofessional way. He made it feel like he was begging me to buy a vacation, he also insinuated that I can’t afford $200, he also would not let me walk away to even after stating I was not interested and kept begging for me to purchase. After speaking to him, I left, due to not wanting to speak to austin or anyone else again. I was in this store for maybe 15 minutes just to see what bass pro shop had to offer and I will absolutely never return to any store again.
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May 2024 by Anna Smith
I love this store!!
