September 2021 by Liv White
I purchased a replacement key for my Honda CRV and later purchased a new case for an old key. Both experiences were very pleasant events not only from the help received but also from the money savings! Joey went above and beyond helping me with new case for the old key. It had been superglued shut. Joey worked very carefully to get the old electronics out of the superglued case and then to fit them in the new case. Great service!
September 2021 by Patrick Hetrick
The 4 stars are because of very helpful and friendly employees. The missing star is attributable to $9.99 wild bird seed bargain bags.I've fed wild birds for many years, with hundreds here each daySo when I saw Ace bargain bags, I carried two awayI filled two feeders with the seed, and spread more on the groundBut I must report that for seven days, the seed was still aroundAce seed was cheap, I should have knownMy birds had nothing to stay forThe reason is an age-old taleYou just get what you pay forBuy the good seed for sale at Ace, not this "bargain" bag.
September 2021 by Amber Boeger
The employees at Ace have always been helpful, honest and friendly. Today was no exception, they went above and beyond to help me in the store and in the parking lot after a fender bender. Thank you for your help and excellent customer service.
August 2021 by Norm Lang
Super helpful employees. They have everything I've ever needed. In and out quickly without having to hike thru a warehouse and chase people down for help.
July 2021 by David Richter
Charles was a great help! Gave us very good information to help us select our traeger grill. Also set up deliver very quickly. Recommend the whole team at ace hardware!
July 2021 by Lakshminarayanan Alagarsamy
Absolutely love this place and all the employees. Help is across every step of the way within the store. Erika at the paint shop is awesome and always energetic (even if we run few mins before the store closing) !!
July 2021 by Marsha Adkins
Perfectly wonderful and knowledgeable employees! I'm sure it's not the biggest Ace Hardware out there, but it's huge. They had everything I was looking for and more. Easily earn 5 stars.
June 2021 by Debbie Younts
This store had exactly ? what I was looking for while many others did not!
June 2021 by Hemi Todd
I'd never seen an Ace hardware store that big before. I was so overwhelmed when I first walked in that I didn't know where to start. Lol. Excellent selection and very polite and helpful folks. I found my new hometown hardware store for sure.
June 2021 by Chris Moller
They had what I needed and were very helpful in finding it. Great place--been going there ever since they opened at that location.
June 2021 by M. C.
Always ready to assist, and I was surprised to hear my name!! Someone remembered me by name- Thanks so much Erika!! So nice to be recognized. Most appreciated!!
May 2021 by Denise D.
I have made a few purchases at this location over the years and finally writing a review on my most recent visit. I was looking for a specific item and stumbled upon something else in the store which caught my eye. I had an appointment at a nearby location so decided to look up prices online for the product. Needless to say, I came back after first stopping at the location closer to home on Cary Parkway which did not have near the selection, then called Durham location who did not carry the product. Second trip to the store and had a manager, Austin, assist me with my purchase. I appreciate his help and time to get it arranged with another part so that I could easily hang it when I go home. Customer service at it's best and I already referred some colleagues and friends to your location. The prices might not be the cheapest but customer service is 10 stars, thank you!
May 2021 by James Glenos
This is a nice hardware store. Way better service than Lowes or Home Depot
April 2021 by Greg Phillips
It was OK. I found what I needed by looking around. But what I remember is that I was greeted by the door and directed which aisle to find what I was looking for. Then I was told that he was sending someone to that aisle to answer my questions. No one showed up.
April 2021 by Joel P.
I've been many times. Always people to help find things. I've purchased light bulbs, bungee cords, Christmas decor and more.