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October 2023 by Jay Davis
Edit: over the past year Cooper Ford has improved their service with me and it was noticed. I've brought my business back and appreciate the improved performance.Recently Cooper Ford's service is terrible. I called for an oil change appointment. They said they would 'take a message' and I never received a return call back. Cooper Ford must have enough money even though there's barely any inventory, I went to Jason's tire and seen the same day with no runaround or being told 'they're too busy' like Cooper Ford.
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October 2023 by Vas Nunes
Great experience again. 2nd vehicle we have purchased with Cooper Ford. Honest dealership, very easy to work with
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September 2023 by Christine McCullough
So excited to drive my new Bronco Sport!! I was just looking for options this week so went to see the team at Cooper Ford and ended up in a new ride. A big thank you to everyone that made this happen - especially Kass, Chris and Jonathan. You are all amazing and made this such a seamless process. I so appreciate your time and professionalism. My sincere thanks to Aaron and his wonderful team for making this another wonderful experience - truly a superb group of people!
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September 2023 by James Stillwell
Mike, our sales associate, was pleasant, professional, and informative without being pushy. With our vehicle available on the lot, we were on our way home in our new vehicle within 2 hours. There were no dealer markups, which was a huge selling point for this dealership. I would definitely recommend buying from them and will myself in the future.
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August 2023 by Matthew Wiesmore
Very happy with my experience with Cooper Ford. Drove an hour away when I have 3+ local dealers and couldn’t be happier. Debbie and the entire staff were knowledgeable and personable. There was zero pressure or deception. The conversations were honest and transparent. Competitive pricing. The support has been great in the weeks after purchase as there have been a couple of things that I needed addressed. The customer service and support doesn’t end when the papers have been signed. Would highly recommend giving Cooper a shot next time you are considering a new Ford.
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August 2023 by Austin Douglas
Awesome experience through and through! Salesman was extremely down to earth, and fully explained the buying process to me. This was my first time purchasing a new vehicle, and I could not be happier with not only the vehicle, but also the buying process at this dealership.
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July 2023 by Cortney Maness
Cooper Ford made buying my first car a breeze! A huge thank you to Kass for finding the exact car I wanted and bringing it in for me. Cooper Ford truly made buying a car a stress free process. There’s no pressure to purchase a car and they are extremely helpful. Thank you again!
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July 2023 by Robert Harling
I bought my Edge from Tommy Phillips in 2013 and have had it serviced there as they recommended. It now has almost 90,000 miles and still runs fine.
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May 2023 by Paul Kocic
Fantastic service in every respect. Always polite, professional, thorough and friendly. I’ve never been disappointed when doing business at Cooper Ford, from buying a brand new vehicle to servicing the vehicle.
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April 2023 by B Ramirez
Cooper ford is by far the best I have ever done business with. That have taken wonderful care of my family and helped us in our time of need, thank you Vic for helping us be able to have a vehicle for vacation while making sure my own vehicle was serviced, Kass thank you for getting us in a new Bronco Sport, second car he has sold us, thank you Jonathan for the quick and easy paperwork. I look forward to continuing to use Cooper ford in the future, they treat you like family.
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April 2023 by Brian Kreitz
Walked in and told them what I wanted in a truck and they found one at another dealership. They went and got it and brought it back the same day!! They even went above and delivered the truck to my workplace due to my busy work schedule!!!! Easy to work with and great communication with the Sales Rep. Debbie!! Highly recommend Cooper Ford of Carthage, NC
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September 2022 by Kathy Thompson
Great service department. Gray Cockman was very professional and courteous, as was the rest of the staff. We love dealing with Aaron and the entire Cooper Ford crew.
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April 2022 by Dallas D.
Excellent service, good prices and exceptional people. I drive past other Ford dealers to take my car to Cooper. They have been fantastic and I highly recommend them.
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November 2021 by Brady R.
On a friends recommendation, I brought my truck in for four new tires and was very pleased with the experience at Cooper Ford - so much so that I've scheduled my second vehicle for 4 new tires as well.
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May 2020 by Charles K.
I took my car in for an oil change/repair a tire/tire rotation. They charged me to repair the tire but a week later it was flat again which also indicated to me, they had NOT rotated the tires. Now I wonder if they even changed the oil? When I mentioned this, James just shrugged his shoulders. I took my other car in yesterday for an oil change & was told we were not on the schedule even though my wife had made an appt specifically for this date as we were going to be in town anyway (we've since moved 90 minutes away). They told me they were too busy & to make another appt. No, I don't think so. I'm NOT driving another 3 hours to deal with this incompetency. I do NOT recommend Cooper Ford!!! Run Bambi Run!!!
