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March 2024 by Madison Fitts
My go-to Subway for a few years but recently my experiences and the food have tested my faith in humanity. One employee in particular working there is in desperate need of some Jesus or meditation. I won’t be returning to this location because she messed up my mental Feng shui so bad today. I had to “ Hakuna Matata“ myself the whole way home. She messed up my pickup order the past two times I’ve been there, and this isn’t a huge problem, just kind of left me really hungry. First it was a sandwich, came with the worst combination of toppings and did not include the bacon I paid extra for (I was honestly impressed with how well she ruined the food) today she worked her magic again on my salad. She really wanted me to try her favorite dressing because the salad was drowning in something I did not recognize (I had ordered no dressing). Oh and the incorrect toppings were just another reminder to stay humble. Cherry on top but I’m still hungry. The real reason I’m writing a review is because of my interaction with said employee today. My boyfriend and I both ordered and paid for bottles drinks on the app, his with a meal and mine separate. We made absolute sure that we selected a bottled drink because Homegirl will throw hands if she wasn’t clocked in and catches you in the drink fridge while picking up your order. So, we walk in praying to get our food, we confirm our order with someone else at the register, things are feeling safe. But, there is only one fountain cup and no bottled drinks out with the food. Tensions are rising and I feel the fear creeping in. I look at my boyfriend and do the unthinkable- I aim for the drink cooler. Before I know it she’s there, I can see her before I can get there and she tries to stop me. With tensions high I remind myself to be calm and to breathe. It’s going to be okay. She’s coming now, eyes burning a hole into my hand holding the bag of food. I shakily raise it, receipt in plain view. She scowled and said “ok”. I grab the drink from the fridge thinking we had made it. But the battle was far from over. She had lured me into a false sense of security that I admittedly fell for. She was ready to strike again. I was only allowed one bottled drink. I pleaded, “I’ll show you the app, I’ll show you the order”. I could tell mercy was nowhere near.Basically It turned into a full argument over a drink . I eventually said “Subway got paid, and we ordered this, we’re just doing what we’re supposed to by getting what we ordered and you’re telling us we’re wrong, if this is an issue with the app or corporate then you should take it up with them”, she said “yes, but we don’t get paid the money”… I didn’t really know how to talk to someone like that and the conversation wasn’t going anywhere so we left. See you in hell, evil-Subway-sister.
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March 2024 by Stacy Reynolds
Made an order for delivery and the order was incorrect, not the first time which is why I always check before leaving. Items missing from order and no one answers the phone for over an hour???? RIDICULOUSParking: Jones Ferry Location, Carrboro, NC
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February 2024 by Byrum D
I went to this subway tonight and one of the dudes nose was bleeding! He had some tissue in his nose but it still was disgusting! I definitely will be reporting this tomorrow!
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February 2024 by Cathy Miner
Really friendly people, especially Ms. Sharon. Clean restaurant. Fresh looking ingredients.
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December 2023 by Chris *
I'm not the most personable, but the staff here are my favorite of any of the local fast food places especially the older Black lady that works most evenings and the brunette White girl that works breakfast hours. I see customers and some of the newer staff try to start arguments and fights in there but those 2 are always cool. Food is just regular subway quality though, nothing special and the location sucks. Always shady people outside being that it's between 3 sketchy businesses. These employees are a godsend though and the owners would do well keeping them around
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November 2023 by Jerrymatrix Xrs
They actually did not deserve any stars the order was two steak and cheese sandwiches very simple order and they sent me two turkey sandwiches not to mention I called this location and they never answered, what a wasted of everything
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September 2023 by Eliah Anderson
Honestly worst Subway I've ever been to. Employees seemed like they were trying but were vastly undertrained. While I was there, one of the employees behind the food counter started filing their nails, a clear breach of food safety standards. I will not be returning.
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September 2023 by Khu Moshay
Good customer service...Busy at lunch time. Love the food???
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September 2023 by Francis Henry
I luv the tuna with bacon it's the best
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September 2023 by Brian G.
Worst sandwich ever. Old bread. Not what I ordered. Used to go here, maybe a thing of the past. Was told not to go, didn't listen.
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August 2023 by jose Cruz
I order online 20 minutes before I got to the place and my sandwich was not ready and make way for another 20 minutes I got the wrong ingredients this subway just to be my favorite in the area I don’t recommend buying from this
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April 2023 by Jada Cooke
I got a familiar sandwich so I know how it was supposed to be made. I watched the young lady make it and I know she didn't put all the ingredients in it. I asked her if that's how it was supposed to be made and she said yes. The look she gave me was very unprofessional. I know she didn't make it right, and she did too. She looked at the other worker and they laughed. They were white and I was black. I really felt some kind of way about that. The last person that fixed the same sandwich was white and very nice. I left a $3.00 tip for $9.00 sandwich. How you treat people matters. Subway please watch the people you hire. Some please aren't doing your company any favors.
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April 2023 by Chelsea W.
If I could give this subway negative stars I would. The restaurant isn't clean. The staff wasn't wearing gloves when preparing the food. The containers of meats,cheese and veggies looked like it hadn't been changed in days. The meat and cheese didn't look fresh at all. Probably one of the worst subways I've ever been to.
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March 2023 by Dominika Gazdzinska
I have been coming to this subway for about 8 years now and lately staff seems lost and is not sure what they are suppose to do. I think better training might assist in fixing this issue.I usually go there and have a bad experience, and then come back in few months with hopes that something has changed but no.I ordered two subs and they were both extremely burnt, I tried to give the man a benefit of doubt but as soon as the over started beeping that it's done, he started cleaning and messing with the register.The manager seems very sweet but a but frustrated with his employees. I hope he finds a solution soon.Probably won't come back for a while.
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October 2022 by Kasper Kubica
Fast friendly service and baseline Subway prices (unlike some places that inflate them). I recommend this place. Made some great tuna sandwiches for my gf who was recovering from illness - Subway tuna sandwiches are her favorite food, and this place did not disappoint. Her cat seemed to like one of them, too, when we accidentally looked away from the sandwich for like ten seconds.
