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March 2024 by Lou Magee
Not user friendly, no bathroom, not easy to get around if you're disabled. I hate it but my insurance Rx plan uses them. I only get meds that I have to, otherwise I get mail order. I only get a med and leave all other items alone. Too expensive.
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September 2023 by Lynn R.
This location is easy to locate as it's right next-door to Harris Teeter's. I particularly like this location because the pharmacy is right upfront when you walk in. If you go inside just pay attention to the pharmacy hours as they close for lunch daily and you'll be waiting for quite a while. They have many things advertised on sale upfront and for convenience, they have self check out upfront, which I thought was helpful.The staff was friendly and helpful at this location.
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August 2023 by Rebecca K.
Pharmacy staff here is great. Front desk staff great. Great location. BUT, nobody seems to care how filthy the place is. They did a major Reno that finished at least six months ago, including a new pharmacy queue line, the border of which are product shelving. There is barely any product, which is fine, but instead we're treated to absolute filth. See pics. I informed staff. Still gross. I informed the manager. Many weeks ago. Still gross. Like, why should I be grossed out in the pharmacy line? I'm tempted to show up and clean it myself for crying out loud. Ewwwwwww. Have a little pride of place. There's no way that store manager isn't paid enough to wipe this up.
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April 2023 by Dr. Roy S.
The service at the CVS Pharmacy in Carrboro, NC was wonderful. I purchased the wrong type of herb which were capsules instead of Gummies. The lady was so helpful and credited my card and assisted me in getting the correct type. I could not have asked for better service.
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March 2023 by Linda P.
wow. I'm so done with this place! I had been noticing how dirty and rundown it was for years, including the front entryway -- dirty, windows caked with years of grime, and nothing remotely inviting. How about just putting a plastic plant in the entryway? This store is so out-of-date and so out-of-place I feel like I'm in East Bupkiss, Arkansas. I also question if the store even HAS a manager. If they do, it must be Grandpappy Amos, chewing tobacco in the back room. The good location and the briskness of business, I think, has CVS feeling there's no need to waste money on customers!Not long ago they put down a new carpet (wow!) and enlarged the pharmacy, making it look more organized and modern. The entryway is still dirty, though, the windows not clean, and no plastic plant.The pharmacy. I called in to renew a prescription (yes, it was for a very small amount of a controlled substance) and the robot told me it would be ready that day, Feb. 22nd, at noon. I went to pick it up and the stone-faced person at the window said it was not ready. When I explained that the automated phone system had given me the go-ahead, the person defensively said that the phone-in system didn't always work. Oh! I didn't know that! No further explanation. The "correct" pickup date was Feb. 25, only they wouldn't have it ready until the 26th. This said firmly and with no explanation. Then the cashier (pharmacist?) said loudly and with snooty, judgemental overtones, that "It is a controlled substance you know."I was embarrassed and humiliated, thinking of the long line of people waiting just behind me. Neighbors and acquaintances. I felt like a drug addict.These people need to get off their high horse and quit judging customers out loud! Keep it to yourself, buddy. But I took my 71-year-old white-haired self out of there. And I'm never going back! But who cares?
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January 2023 by Google user
This is seriously the worst pharmacy I've ever been to. I've never had less than a 30 minute wait, every time I get a notification that my refill is ready I get to the store and it's not actually ready so I have to go back through the line again while they fill it, I've had them fill the wrong prescription twice, and they never answer the phone, with a full mailbox. Seriously, go literally anywhere else.
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January 2023 by Rachel Sharp
This is seriously the worst pharmacy I've ever been to. I've never had less than a 30 minute wait, every time I get a notification that my refill is ready I get to the store and it's not actually ready so I have to go back through the line again while they fill it, I've had them fill the wrong prescription twice, and they never answer the phone, with a full mailbox. Seriously, go literally anywhere else.
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November 2022 by Sandi Smith
Lines are so long. Too hard on someone with disabilities. Nowhere to sit down. You can't ever get to speak to someone without long waits and difficulties. They rush you when you do get someone
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October 2022 by Cece M.
I redownloaded this app simply to make this review, if I could put 0 stars I would. The pharmacy staff never answers the phone and is generally very unhelpful and rude. It's extremely difficult to get prescriptions fulfilled here.
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August 2022 by Kong L.
I accidentally came upon this location and it's quite small and tough to navigate through. All I needed was a soda to drink but not sure if I would select this as my go-to CVS pharmacy.
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February 2022 by Taylor Pittman-Deering
Take your prescription needs anywhere else. Anywhere.I cannot explain in the space provided here how unprofessional and dismissive the pharmacy is here.
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September 2019 by Jared M.
Not my favorite CVS, but I would place it in my Top 5. Great selection of beverages and ibuprofen!
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April 2019 by Kate C.
I love this store and especially the pharmacy. The staff is very helpful in working with my medications plus my insurance. When I walk in the store itself I am always greeted with an Hello and asked if I need help finding something. I am thankful this my local store and do not shop anywhere else. Kate C.
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December 2018 by Babad H.
They have a monopoly in Carrboro so they don't really have to improve. Waiting for prescriptions is a complete nightmare. Usually a long line and half the time there's some issue with them getting the prescription prepared. We changed to a different pharmacy and it's totally worth the extra 10 minute drive to Harris Teeter pharmacy.
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November 2018 by Heather H.
I've never left a review for anything before in my life. So, this is a first for me. I've just had my final straw moment at this CVS location. I moved here from Boston. So, I'm more or less accustomed to a certain level of rudeness. I've never experienced the sort of rudeness I've experienced from this one little CVS location before, though. From that one time that I was treated like I was trying to trick the pharmacist into giving me a "controlled substance" (as he phrased it) while dropping off a prescription for anti-anxiety medication... for my CAT! Yes, I know that sounds weird, but trust me, there was a short-lived but very good reason that my cat needed these meds... involving nervously grooming herself to the point that she looked like she had just come back from an extended vacation at Chernobyl. I actually had to tell the pharmacist myself that if he wanted additional confirmation (as in, in addition to the signed prescription slip from the vet's office) he could call the vet. I then continued to stand there and wait while he did so (with much exasperated sighing on his part). Come on, man, I shouldn't have to tell you how to do your job. Just for the sake of awareness, acquiring veterinary medication via a pharmacy that caters to humans is a common practice, because, after all, the pharmacist was correct, these are "controlled substances." Where he was incorrect was in his assumption that in seeking meds for my feline, I was secretly seeking meds for myself. I'm not sure how that idea arose in his mind. To that time I went in and got a flu shot... and a different pharmacist injected the vaccine directly into my shoulder joint, causing it to lock up for two days. Okay, so this wasn't rudeness, but it sure wasn't fun either. To today... when I went in to buy a hair product. For whatever reason, this product is one of the only ones I've found that makes my hair look somewhat presentable and doesn't exacerbate an existing scalp condition. The effect on my scalp of other products tends to run the gamut of 'mild discomfort' to 'painful scabs and hideous open sores, and oh my god, are you a Walking Dead extra?' As a result this is pretty much the only hair product I buy, and since a little goes a long way, it's a product which tends to last me for several months. Despite that fact, I always feel a little self conscious buying it because, at just a few dollars shy of 40 bucks (for a large, double-sized bottle), it's not super cheap. But, I always think to myself, "No one is going to say anything. You are not the center of the universe. No one gives a crap what you buy." Well, apparently the individual who checked me out at this CVS today gives a crap, and felt the need to loudly shame me about the amount I was spending on this one item once she was done scanning it and waiting for me to pay. Man, I wish I were one of those super cool people with an immediate pithy response handy. Instead, I'm one of those wrecks who, of course, meekly tried to justify my purchase with a weak smile and a quiet, "Um, a little goes a long way, so it really lasts." So, okay, yeah. I'm done with this particular CVS. It seems that, without so much as voicing a single complaint, I can take being treated as a criminal, getting wounded by an inexpertly wielded needle (why did I keep going back to this place, again?), but I apparently draw the line at public shaming. So, in short, this CVS, not my feel-good-happy-place.