Appliances in Carrboro, NC

“I had a great experience with Wilkinson. Their selection and the expertise of their staff helped guide my bathroom renovation to make it everything I wanted to be and more. Mike Tuck was so helpful in helping me find what I wanted and the options I chose were not only priced better than Lowe’s or Home Depot but they wouldn’t have been available there. There was a mix up with the sink I ordered (manufacturer sent wrong item) that resulted in the wrong size openings in the vanity slab from the stone fabricator. Wilkinson’s made it right and organized the openings to be cut to the right size and covered the cost and reinstallation. They are the go-to for high end kitchen and bathroom renovations and I would go there again in a heartbeat.”

“Jessica could not have been more professional or helpful! She gave me invaluable advice on what to consider in picking out a tub and all my bath and kitchen fixtures; things I never would have thought of and that are VERY important to my happiness with these purchases. Her help made all the difference in the world on how happy I will be with my remodel. This is service you NEVER would get at a big box store, and yet she matched big box prices I looked up! I highly recommend going to Ferguson's for your bath can kitchen needs.”

“In December 2018 I purchased what the salesperson and I thought was a Franke faucet that swiveled between two bowls of our kitchen sink. It was always hard to swivel and the arm was short. Spray was fine. Questioning why it was getting more difficult to "swivel" in late August of 2020, I checked under the sink, discovered I was moving all the pipes under the sink as I swiveled the faucet. Yikes. Fortunately, on file, I had the very short pamphlet with token schematics and the Franke's packing slip with the date. I took that and photos to Ferguson, Carrboro. The manager, Chad, was most helpful. I told him I did *not* want him to ding the salesperson. We've worked with them repeatedly and they're very knowledgeable and know their business. They take time with the customer. The problem is the wretched schematics. Period. Chad looked up the faucet in the Franke catalog. It took some doing. He had to call Barry in Franke. Sure enough, I was sold a fixed faucet, not a swivel. With Chad negotiating with Franke, Chad explaining how difficult it is to interpret the schematics in the catalog, and then the meager, tiny, pamphlet, Franke exchanged the fixed one with a swivel. Plumber praised the quality of the Franke faucet. The pamphlet was zilch. Both Chad and Barry both were very understanding. Ferguson is amazing. Actually, Franke too. Five stars for Ferguson. It's amazing how easy it was to work with both companies. Those schematics though are meager at best.”