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May 2023 by River Stone
Super cool shop, the people are fun and friendly.Came here with a reaallllly old bike that is difficult to work on, needed two tires and two tubes, and they got me ready to ride for a really fair price. They also cleaned my drive chain and told me some old info on the bike that I didn’t know.Today I went back because I de-beaded a tire somehow, they helped me out, literally less than five minutes.I’ll keep coming back to this shop, I enjoy the vibe and the people.
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April 2022 by World of HorrorCrave
Great experience! Got two bikes and good prices. Appreciate the quick, knowledgeable assistance! Ya'll rock!
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March 2022 by Maria O.
Found a very unique bike for our 5 year old grandson here and Diane, the owner, went out of her way to accommodate our request for a stand, which she arranged to have custom installed for us. Little man is thrilled and so are we! Beautiful bike at a reasonable price. Thank you!
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February 2022 by Stephen S.
Came from Maine to NC for biking but on my first time out, I got a flat tire that couldn't be fixed on my fat tire ebike. I found this place and they said they could fix it right there if I wanted to wait. I had to have it fixed and dreaded the bill. I was shocked to find it was less than two thirds of what I expected. They saved my vacation.
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January 2022 by Holly Elizabeth Martin
Diana and her team are absolutely amazing! We are all so happy Shore Break is back on the beach.
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January 2022 by Rob Martin
I have been doing business with Shore Break Bikes for a few years now and they have ALWAYS provided great service and prices. Now that the definition of \"service\" has changed a bit since Corona I have come to appreciate their stellar service even more. Brad, the bike tech, is amazing. I have 4 bikes and no matter what type of challenge I bring him it's fixed fast, right, and I get my bike back super clean for a very reasonable cost. I HIGHLY recommend Shore Break Bikes.
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December 2021 by Theresa H.
We went here to get a flat tire fixed. They replaced the tube while we waited and the price was very fair. My husband then asked him to change the other one too just so we know it's new and done. We also ended up having him change my pedals, seat, handle bar grips, basket, add a fun horn...they have a lot of fun bike accessories (well not anymore. We bought them all ) Great service provided by a very knowledgeable staff. Lots of really beautiful bikes there right now too. I'd recommend them for anyone looking for a bike, needing service on their bike, or just wanting to fancy it up
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November 2021 by Eve MacCurry
Always come through for me and my beloved tricycle. Great service. Will get all my bicycles from Shore Break Bikes.
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September 2021 by John McMains
I had two of my favorite road rides tuned up recently. Technician Brad is super friendly and did an amazing job. I can't say enough about my level of satisfaction with their service.
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September 2021 by Geo Mack
Purchased a new HBBC Cruiser and then saw a used 3G they had. GREAT customer service! Owner is pretty cool and the mechanic who tweeked the bikes was top notch. Thanks again for the great service!!!! Highly recommend this shop!!!
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May 2021 by Lindsay Lawrence
Our family has now purchased 4 bikes from Shore Break, and we are so happy we did! From adjustments, to daily care, all the way to honesty about certain product extras, the team is awesome. The bicycle shortage along with employment during covid has probably led to some disappointed people who aren't aware of those truths, but the team at Shore Break will always do what they can to make sure you are happy, and if they can't, they will be honest. That's what we hope for in a local shop!
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May 2021 by Tyler Jordan
I dropped my bike off over 10 days ago. I called on 4 separate occasions and could not get anyone on the phone. Finally, on the fifth attempt someone decided to answer only to tell me they have not worked on my bike yet, cool. They said it will get started on that same day and finished up by Tuesday of this week. It is now Thursday and they have not touched the bike. Had my wife go pick it up so we can give someone else our business who actually is going to show some hustle. I’m thoroughly upset with the entire experience and the unfortunate part is that I read nothing but good reviews, until now. This experience was not ideal and I would have appreciated some honesty up front, but instead we got continuous lies about when the bike would be finished. I should have been on the road riding by now, but instead I’m still looking for someone to just put a chain on the bike and tune it up, I simply cannot imagine that could take more then one hour of someone’s time. The short answer is, take your bike elsewhere to be worked on and save yourself the time and hassle!
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January 2021 by Shane Scollins
They were great... had been shopping all over for a new Cannondale Treadwell, went into the shop but didn't see any. So searched all over the world to find one and during the COVID shortage there was nothing so moved on to looking at other models in other brands but found nothing I wanted as much as the Cannondale. So I called and spoke with Diane, was going to have them order one and just wait 4 months for new stock. Diane revealed that she thought they had one, in the back still boxed and i was shocked. She confirmed, a black one, in medium, exactly what I needed. She said they'd build it right away. I bought it immediately. I could not believe my luck and how great the shop was to work with. I've had my bike for a couple months now and love it. Highly recommend bike shop.
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July 2020 by Cindy Brehm Waring
Great bike shop & so appreciative they helped me out with a spoke replacement & chain lubed in a quick/efficient way to get me back in the saddle in a jiffy. Thanks guys... grateful!
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April 2020 by Lisa W.
There was one person waiting at door when we arrived. A lady joined the man and a store employee opened the door, closed it and locked the door, locking us out without saying a word. My husband waited patiently for them to unlock the door and he calmly expressed his displeasure that the employee did not say hello or I'll be right with you. The employee said things were crazy due to Corona virus and kept repeating himself. After a few minutes a 2 other employees came out, and the lady said they were doing business differently as there were 10 to 20 people standing outside the door. They were only 2 - my husband and me. Their loss. I don't spend my money with rude people who don't appreciate me and are too busy to say hello, we'll be right with you.
