Hatton's Towing & Recovery is highly praised for their exceptional service and professionalism. Customers report quick responses, with many noting that the team arrives promptly even during late hours or challenging conditions. Reviews highlight the expertise of staff members, such as Mike, J.T., Corey, Tyler, and Cody, who are commended for their friendly demeanor and ability to resolve issues efficiently. Whether towing vehicles or providing roadside assistance, the team is described as caring and patient, often going the extra mile to ensure customer satisfaction. Many customers appreciate the quality of service, with vehicles being handled with care and delivered without damage. Overall, Hatton's Towing & Recovery is recommended for anyone in need of reliable towing and recovery services, making stressful situations much easier for their clients.
Jeep Gladiator diesel died in parking garage, downtown Asheville, NC. Voltage dropped to 8.4v and it locked up -- everything! Mike and J.T. pushed Jeep down three levels and put on flat bed. These guys deserve kudos, commendation, and a raise!!
October 2025
Absolute great service! Picked up the phone extremely late in the night, Cheyenne gave us so much better answers than triple a could. Tyler and Cody came out to help us and were able to fix the shifter without even having to tow it. Great people would recommend for any service wish there were more businesses like this.
September 2025
Tyler came quickly, loaded up securely, was professional and friendly! The truck was nearly new, clean and business-like. Would highly recommend! I don't know the price, because i have AAA.
