First Bank in Candler, NC, is highly praised for its friendly and helpful staff, beautiful building, and pleasant environment. Customers appreciate the professional and kind service they receive, with many noting that staff members are personable and attentive. The branch offers a welcoming atmosphere, making visits enjoyable. The bank’s customer service is often described as exemplary, with staff going above and beyond, such as following up on accounts and sending personalized thank-you cards. Customers also value the respectful treatment they receive, including from long-standing employees who have cared for them over many years. While most experiences are very positive, there was a mention of a less friendly interaction during a phone call. Overall, First Bank in Candler is seen as a caring, professional, and dependable bank that prioritizes customer satisfaction.
I love this branch - the Candler branch - of First Bank. Wonderful people, beautiful building and landscaping, totally pleasant place with great customer service. It's a pleasure to go there.
September 2024
Usually great at all branches, but I had to call about a card I'm expecting, and I felt like the lady Kendall was a little rude when I called a second time.
July 2023
I love this bank. Everyone is so kind and helpful. True professionals. I wouldn’t change it for the world.Thanks to all.Rey Velez