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January 2024 by Jamie T
Happy to take your money as the middle man but don't want the responsibility. I had documents notarized and shipped via USPS. They did not arrive. USPS stated the documents were never picked up. Going Postal says they were picked up (but provided no proof) and they cannot help nor refund even the notarized portion. Manager never called with any sort of apology but had his staff call with regrets. Staff is friendly and I've had successful shipments before, thus the 2 stars, but this incident is enough to transfer my business to the UPS Store.
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November 2023 by Mai W
We had a long pole to return via FedEx, but we needed the right size boxes to ship it. Ray and the associate knew the exact dimensions of the boxes for the pole. They were efficient, knowledgeable, and efficient.
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May 2023 by Carol S.
We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it from that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!
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May 2023 by AJ Ripper Sports
Kaitlyn and Jeremy are AMAZING at what they do. They are both VERY accommodating, helpful, and knowledgeable of their craft. I would highly recommend this location to anyone who enjoys GREAT customer service with a friendly smile.
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April 2023 by Rob Collins
Super convenient for dropping off pre-labeled packages. But if you’re shipping with them, they overcharge for USPS flat rate boxes. I was charged $15.00 for a small flat rate box using them, but if you prefer-print the label through USPS, it’s only $9.45.
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March 2023 by Josh Diddams
After trying (and failing) for 20 minutes at the main Post Office, I stopped here and was in and out (successfully) in less than five. Misty was friendly, helpful, and made my experience easy. Thanks!
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March 2023 by Steve Brown
I was busy all week, and tried to come in on a Saturday around 10:00 and proceeded to wait 30 minutes without a single person showing up. If you're going to charge me for not picking up my mail on time at least show up to work on time
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January 2023 by Daniel Melton
Jeremy was amazing! I showed up exactly at closing time and he still assisted me and never once made me feel like I was keeping him late. Thank you so much for the amazing service.
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November 2022 by Denise Farris
I had an issue with a UPS package. I called UPS and was told, "Sorry, there is nothing we can do to help you." I took a chance and called Goin Postal, where the package had been dropped off. Jeremy, a Goin Postal employee, answered my call and solved my problem in less than 2 minutes!! Jeremy, you are the absolute BEST! To Goin Postal management...Give Jeremy a big FAT Raise!!!! You do not find outstanding employees like Jeremy everyday...he's a keeper!!!
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November 2022 by Denise F.
After a terrible experience with UPS, I contacted Goin Postal. Jeremy took my call and solved my problem in less than 5 minutes! Jeremy could have told me that he could not help me...but he did not! He took my problem on as if it was his own problem to solve! It is hard to find good employees with the kind of work ethic Jeremy showed today. To the management of Goin Postal, please reward Jeremy's work ethic and desire to help with a big FAT Raise and a Christmas bonus!! Thanks again Jeremy!!!!!
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October 2022 by jen tran
Pro: customer service was great. Friendly and quick.Price: terrible. I have not ship anything out for awhile and was unaware of market price for flat rate usps boxes. I didn’t realize this place mark up and definitely did not know it marked up by almost $10. I personally will not return and only recommend if you’re there to drop off.
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August 2022 by Noah Wishart
I’ve had a Private mailing box there for 9months. All the staff have been good but Caleb, the manager, does a great job. Definitely goes above and beyond to remember individual PMB holders.I would recommend this place to anyone on Camp Lejuene looking to get a PMB(PO box)
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August 2022 by Bryan Ayers
Jeremy was amazing, he walked me thru all of my options and presented me with various shipping choices to save me the most money! I highly recommend this location and his expertise.
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July 2022 by hereallmystuff
Awesome staff, the lady (from Portugal) was very helpful with my delivery…Everyone at this base seems to be in a good mood..
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June 2022 by Argh Sea
Super convenient for dropping off pre-labeled packages. But if you’re shipping with them, they overcharge for USPS flat rate boxes. I was charged $15.00 for a small flat rate box using them, but if you prefer-print the label through USPS, it’s only $9.45.