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March 2024 by Kris H.
Such a great experience with these folks. The employees were so helpful with some problems we were having with my dad. Wonderful!!!!!
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February 2024 by Adrijana Gunjak
I was in line and the teller was using profanity language
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December 2023 by janice touron
Customer of PNC for most of my military & civilian life.always enjoyed great service I live near Edenton Nc & was down in calabash where my daughter-in-law also a pnc customer lives we needed a paper noterized for dmv which . was closed. Blown off by teller so we went elsewhere. Francis L Touron
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October 2023 by Jim Pitman
A very nice banking experience. Our teller was very friendly and helpful.
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October 2023 by Ray
They will guide you to obtain what you need, to be financially-facing forward. I highly recommend this group, if your starting out, which if your not is always a good place to go back to.
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August 2023 by Michele Bryant
I've banked with PNC for over 30 years. Always greeted with a smile and very helpful.
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December 2022 by Melinda C.
I have used PNC bank for over 40 years. They processed a check electronically and then cashed the same check. I have spoken with 5 different representatives and cannot get anyone to get my money back into my account. There is absolutely no customer service. The reps are all robots - it will take 24 - 48 hours or 10 business days. They escalated it because I wouldn't let it go - it's my money - no one called me back - no one did anything to help me. After 40 years I'm moving my money to a back that has some form of customer service. PNC is a joke.
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March 2022 by Wayne Garner
Nice folks in this branch.
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July 2021 by Hilary Halliwell
Very nice bank there is usually not a long wait, especially at the drive through
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December 2020 by Jeannette D.
I am so glad I made the decision to go with PNC 7 years ago. They have been great when dealing with all my needs.
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August 2020 by Evilmoon 32
I only give this bank here 2 stars because I went to have a card remade and it was done without any problems, was so nice, but it was added to the wrong account. I tired calling back to see if they could fix it and I wait on the phone for 45 mins just to be told to call back at regular business hrs. Need to get the employees to answer the phone and not let customers wait on the phone to the point where their problem still cant be fixed till the next day.
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December 2019 by Beatrice Heuler
Have had PNC for years. It’s different down south but the employees are very helpful! Wish we had a PNC in Shallotte.
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July 2019 by Jorge Barragan
Not very good customer service lady was biased
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June 2019 by brunswick county reviews
Worst experience of my life trying close an account once my family passed away. It is a difficult time as it is to lose a loved one but they did everything in their power to keep the money flowing to them. The stall tactics were so hilatious a lawyer had to be hired. Run screaming from this place and warn your family to not trust them. This is not a reputable business.
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May 2018 by Casey Clarke
I opened my account in in another town but use this bank more often. I've had a problem with the atm not giving me my money after it failed a deposit. The employee quickly retrieved my money and assisted me with depositing it in my account. If I have my kids they always throw suckers in there for them AND THEY LOVE YOU FOR THAT. It's a good bank and I have yet to me an employee that is not pleasant.
