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June 2024 by Pam Hill
Shopped there approximately 1 month ago for the 1st time looking for a formal dress for a wedding in Nashville and fortunately did not have the same unpleasant customer service experience as others who reviewed. I would have likely walked out too. However, the young lady (formerly living in England) was a delight to everyone shopping that day and walked around helping all of us. One lady was steaming and prepping inventory. The other lady was headed to lunch but brought me a formal black and white lace dress to try on in the fitting room saying “it is gorgeous and your size”. She was right but too long in length for me. I shopped mostly on my own which I prefer, tried on several items and bought 4 dresses (casual and dressy). Just wish they offered bags to take your things home! Seems silly that they don’t. Will bring my own next time and look forward to a 2nd visit at Nell’s.
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June 2024 by Sharon Gardner
Went into store was basically " snubbed " by the workers ! Never been treated so rude. I am local & wanted to check the place out. Have no idea why the " snobbish attitude " toward customers who make their business but I definitely won't be back.Im a true southern mannerly lady & believe in manners. To be honest I could buy this business in the blink of an eye if I was intrested ! But I assure you some employees with manners would be employed there not what I was met with & I believe the main lady was the owner sad to say. Always remember where you come from you're Never better than anyone else kindness Never hurt anyone . Here today gone tomorrow.
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May 2024 by Julie M
I took my mother here for Mother's Day. I have to say she bought something, loved everything. But no one spoke to us. I guess maybe I didn't fall under what they think they're clientele should look like but I didn't appreciate the what I thought like was stuck up, Because trust me, we could have bought a lot more, I walked out...Maybe they could try smiling and greeting everyone. No matter what they look like because it doesn't mean anything, try being nice and not judging
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April 2024 by Rose Woelker
Great finds for the money.....items squed to the older crowd
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April 2024 by Tracey Grill
Always a beautiful supply of gently used and sometimes new items! Good prices
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December 2023 by Rosslilian Travel F
You have to shop and see for yourself. Sometimes so much and other times maybe not. Clothes are always changing and great customer service.
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November 2023 by Mark V.
We (my Fiancée, my sister, and I) walked in and were greeted by a woman (not sure if it was "Nell"). She immediately told us that it was a high end lady's consignment shop and told my fiancée which items were on sale and that there was a lounge chair in the back for men. She then asked us if we had any questions and I said yes and asked if there was a rest room. There was a delay and then she replied yes but it's for customers. My fiancée and I were both puzzled and offended. Were the three of us not customers (or potential customers)? And cannot a man shop for a gift for a female? We cut our visit short and spent our money elsewhere. We will share our experience with our friends and neighbors.
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November 2023 by Cindy Herceg
They have high standards which make the gently used clothing worth the visit.
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October 2023 by Esther Miller
Shopping experience was exceptional!! The sales associate was pleasant and helpful...knew exactly what I was looking for. Will definitely be back...if you've not been you dont know what you're missing.
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October 2023 by Dani Bucholtz
Some cute things but super rude older women at register that spent20 min chit chatting with her friends while the 4 of us are waiting to check out.
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October 2023 by Fern P.
I went to Nell's last year and again this year when I was visiting the area. I bought many great shirts and some jewelry. The clothes are in excellent condition. The women working there are super helpful. I definitely plan to return to Nell's whenever I'm in Sunset Beach!
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August 2023 by Betsy Westbrook
My two teenage nieces and I went in today. No one spoke to us and we felt very unwelcome especially once other people older than us walked in and got a warm welcome and were asked if they’d visited before and explained how the shop is set up. They have lots of nice items, I even purchased something. Even when purchasing the lady who was at the register didn’t have anything to say and just let my item sit there. Never handed it to me or thanked me for shopping. I’ll go somewhere that is more friendly and is ok with the younger customers.
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June 2023 by Connie W
Stopped in and what a great store! So happy they had plus sizes. The selection was amazing. Prices excellent and quality of merchandise was top notch! Just across from Callahan’sGift shop.
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February 2023 by Janis Masco
Love this place! Owner is very friendly and lets you shop without breathing down your neck. I have found many nice clothing here.
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January 2023 by Penny Adkerson
Love this store, their clothing is exceptional and service. Brought many friends and family there. They agree with me. I have bought many things.Before you go anywhere else check here first.
