“Shipping so far by this company has been nothing but great service provided. About a year ago I had one problem but that wasn’t due to the company, it was simply due to 1 driver who just apparently didn’t wanna drop off my package to me that day. Lol. I lived right off a highway & was waiting & waiting for the package, “mind you I’m tracking it every step of the way” well, I see the truck pulling onto my road, I wait like 8minutes….. Then I get a notification that “my driver couldn’t leave the package, no one was home to sign for it” Lmao! I immediately call the customer service line & spoke to a manager directly. He quickly contacted the driver, “But as he was speaking to him, the driver was already driving off” so I watch the driver get back on the highway ? to leave it simple, I did end up getting my package that day, just obviously way after the time I was expecting it for. But, I got it! The driver came back after his scheduled deliveries. The higher up did a great job in delivering me CS & holding up to their expectations! It’s usually not the companies faults, it’s usually just one bad apple in the bunch that spoils it for everyone else! Lol.”
Warehouses
Warehouses
“Shipping so far by this company has been nothing but great service provided. About a year ago I had one problem but that wasn’t due to the company, it was simply due to 1 driver who just apparently didn’t wanna drop off my package to me that day. Lol. I lived right off a highway & was waiting & waiting for the package, “mind you I’m tracking it every step of the way” well, I see the truck pulling onto my road, I wait like 8minutes….. Then I get a notification that “my driver couldn’t leave the package, no one was home to sign for it” Lmao! I immediately call the customer service line & spoke to a manager directly. He quickly contacted the driver, “But as he was speaking to him, the driver was already driving off” so I watch the driver get back on the highway ? to leave it simple, I did end up getting my package that day, just obviously way after the time I was expecting it for. But, I got it! The driver came back after his scheduled deliveries. The higher up did a great job in delivering me CS & holding up to their expectations! It’s usually not the companies faults, it’s usually just one bad apple in the bunch that spoils it for everyone else! Lol.”