8:30AM - 5:30PM
411 Central Ave, Butner“I am sitting in the parking lot now going in to close my accounts. I have difficulty getting anyone to answer the phones. Their response to returning calls is not prompt if they bother to return them at all.”
8:30AM - 5:30PM
3810 Ben Franklin Blvd, Durham“Most usually good clean place to go into. Recently always had Security guard at door to greet you. Now I am told no more. I think this is a mistake. These people work very hard & would like to feel safe as would I. Now I do drive in or on line. Don't feel the same going in & no Security there!!”
“Clean bank but customer service is eh. Ladies are a bit on the slow end & sometimes it's frustrating when I come during lunch expecting to make a quick payment & spending more time here than I should have. Four stars for all they offer but 3 for customer service.”
“The staff is wonderful they always answer all your questions. If they don’t know, they will get assistance to answer your question. The lines are short and I’ve never waited over a 1 minute or less. This is the only SECU that I like to go to.”