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July 2024 by Chase Martin
Haven’t had much of a problem until they now don’t let you talk to the pharmacy on the phone. You have to leave them a message, then they text you and ask if you still want a call back. Absolutely crazy. Will now be using Ingles.
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April 2024 by ted knesek
Paramcy is awful. Worst customer service ever. After a 45 min wait they told me I had to wait until after they take lunch to pick up my wifes scripts. Other than the lady pharmacist they are pretty worthless.
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February 2024 by andrew balliet
They had everything I needed. Filled my prescription faster than most places do. They take most insurance and GoodRx discounts.
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February 2024 by Joe Broughton
I am a care giver to my parents, and needless to say between their medications and mine it gets overwhelming. Everyone on staff goes above and beyond to help. For example, I just got both of them home from the hospital. My dad is bed ridden and my mother has dementia. I am also a single father raising two young children. Lindsey, Georgina, Kim, and Donna on their own found a care giver to help with burden. And Lindsey took on in her spare time to clean their house. They care for customers, and even though we as consumers can be rude, impatient, harried etc. They still deal with us with a smile and compassion.The crew at the front of the store managed by Kim are just the same. So take the time, even when your days is bad as it ever can be give a smile back and thank them.
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September 2023 by C Pink
No words for the hot mess the pharmacy is. Widely known in town that it’s gone downhill. Rude staff who doesn’t care to upset sick folks. I hope CVS corporate steps in soon. Taking my biz elsewhere. Sad, after being loyal to this brand for decades.
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September 2023 by Deborah Elbon
I’m at home sick and trying to call to speak with a pharmacist after you go through the entire push this # and that # or go online , it would disconnect every time I choose to speak with a pharmacist.
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August 2023 by kisha p
Please do not use this pharmacy first off the workers. If they don’t know the answer, they will make something completely up not just that it takes them 30 to 45 minutes every time every customer then if you have a question they literally have zero answers they will make one up and if they’re waiting on your doctor to respond, they will not call you and tell you that they will sit there and wait until your prescription is expired. Please use prescription pad.
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August 2023 by Bethany Harbor
Applied, never heard back from anyone. Store seems to always be closed.
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July 2023 by Brittany Reece
Can’t ever get a hold of pharmacy. Finally got someone and they hung up on me.
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July 2023 by Misty Arrowood8
Kim the new manager and Citlali are amazing! They always greet you with a smile and an offer to help. The store is clean and well stocked. Well done CVS!
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July 2023 by Beathy Harbor
Applied, never heard back from anyone. Store seems to always be closed.
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August 2022 by Thomas Ferraro
Love this place
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July 2022 by D S
I am here visiting and forgot my medication at home. I went to the drive thru to see if i could get my medication filled here. Dawn was a tremendous help to me and I was able to get my medication by the next day! Thank you Dawn for going above and beyond duty.
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April 2022 by KT Dye
I don't use the pharmacy much but the rest of the store is great. The staff here is friendlier and more intelligent here than at half the stores in town. I always have pleasant conversations with someone. The prices are high if you don't use the app and discounts. I never pay full price on anything here, because you can stack multiple discounts on. Usually I pay 60% off the retail prices by using the app before I come in.
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April 2022 by Rachel Smith
Service is exceptional! The employees work with the hand they are dealt by corporate. Prices, lack of employees, minimal hours and when (the times) the doors open and close are are out of their control. But, with calm, understanding and patient customers, they get through each day with excellent customer service and a smile. They do the best they can and these days that says A LOT! The pharmacy gets to close at 1:30 - 2 pm so they can have a lunch and rest a moment before they go back to chaos. This is not a new way of taking a break. It's just new to Burnsville! Burnsville will be ok! Y'all will adjust :) When you go into the store use your coupons (the app is fantastic!) most of the time they cut the prices in half and with Carepass, so many awesome add on perks, you will do even better then that! Have patience and smile! Everyone should have to work in retail once in their lives, it's not easy!
