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January 2024 by Ashley S.
Very clean and organized store. Staff was very helpful and knowledgeable.
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January 2024 by Viki Zuniga
There are several promotions before the arrival of Christmas
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December 2023 by Shannon Williamson
Had a great sale an greeted at the door when you walk in. Service was great as well was asked frequently if we needed help with anything.
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November 2023 by Angela Kelley
The ladies in the university location were absolutely phenomenal! They went over and beyond to help me with what I was looking for and even made really great suggestions when they didn't have what I needed !
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September 2023 by Elizabeth Ferguson
Love the products. Expensive yes but worth it
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September 2023 by Denise Zimmerman
Was returning garments and they wouldn't exchange for full price. Was give to me as a present but was to little. So was trying to chat me a lot more for the exchange. So I didn't do it
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June 2023 by Bill Wendt
My wife and I were shopping around town and stopped into Victoria’s Secret. A couple stops later my wife realized the diamond tennis bracelet that I purchased for her was no longer on her wrist. Needless to say she was stressed to a point of nearly vomiting. We called the stores that we shopped at that afternoon and asked them to contact us if they found the bracelet.The next day Cheri called my wife and said that one of her staff members, Sharon found it and to come pick it up. Both of us were thrilled to say the least. My wife has dragged me into many VC locations on the east coast and I have to say that the Burlington VC location has the most helpful, courteous, and professional staff than any other location I have been to. Thank you again ladies!!!
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June 2023 by Amy Nadeau
Way to go VS staff CHERI and Sharon! Thank you for restoring my faith in humanity. Thank you for returning my bracelet, I didn't think I was ever going to see it again?
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June 2023 by Ashley Bray
They didn't have the size item I needed in the store but did have a sample size so I could verify the fit. Very helpful and friendly staff. Took care of everything I needed and ensure it got ordered properly.
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May 2023 by gracie
I used to shop here all the time and tonight will be my last time I come here. This older worker was very rude. I went to try on some swim suits and they didn’t work so I went to go get more. Came back to the dressing room standing there holding my stuff and she looks at me multiple times, didn’t ask if I needed help and walked off before I could ask for a dressing room (which if you have good customer service if you see someone standing at a dressing room holding stuff you ask them if you need a dressing room, not walk off) so I pressed the button multiple times and then the other worker let her know that someone needed a dressing room. She walked around the corner and said “she was just standing there” and “use your words” indicating I need to used my words to ask for a dressing room. She was very rude to start. Rude to me and other customers. All other Victoria secret stores I have been to the employees have been happy to help me with a room. It seemed like she didn’t want to help at all. On another note, a customer asked for a disabled dressing room and the employee said it’s being used as a storage room at the moment?! So they didn’t have proper access for disabled people for fitting rooms. I’m not disabled but that made me mad that they couldn’t offer her another solution except “talk to my manger” what is going on at this store?
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April 2023 by Tami Gates
Excellent customer service! Karen sized both myself and my daughter she is amazing! I bought one of the new Every-Way Bra's. I can't wait to try all the different ways it goes!!! I have so many summer dresses to try it with!!! Thanks again Karen!!!
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February 2023 by Michelle
Not the best Victoria's secret I've ever been in but not the worst. Half of the things I wanted didn't even get sent to that store, they have a very low selection so be wary and check before you go if you're looking for a specific item.
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November 2022 by Jessica Gadd
Love going here when they have deals!!!
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August 2022 by Marsha Slade
Great qualityBest sales, flash sales, coupons ever.Friendly staff.Free items every month
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June 2022 by Sara Johnson
I came in last week looking for a bra. My original choice was the “Incredible” and I was informed that the style I was looking for was discontinued (OF COURSE, right?) Kayla introduced me to the cloud bras and helped me find the correct size and the color I wanted. I was very happy with my exper And will recommend Kayla every time.
