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April 2024 by Krysta Crossgrove
Amazing service amazing management Jay went above and beyond to make sure without important just want to give a big thank you to USA of Burlington NC
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November 2023 by Danielle Williams
The people are so positive! And I was given a great deal with what I brought in! Very quick and very friendly staff. They were also super informative and knowledgeable. I will be coming back here again! Thank you USA Pawn!
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November 2023 by Not Relevant
Horrible establishment, and rude employees. Brought a tablet here to pawn...tablet is selling used for 800 on multiple online platforms. Guy tried to buy it from me for 150. And when I told him they sold for much more online he told me I didn't know what I was talking about. Took it to 2 more pawn stores who offered me over double his low ball offer. Please do NOT pawn anything here. There are much better options nearby.
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November 2023 by Chris Snell
They way over price their items and will not work with you on pricing. I mean some of these items have been in the store forever (years). I really wonder how they stay in business.
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November 2023 by Autumn Parker
Excellent customer service. Convenient hours and they are willing to work with almost everything. I really appreciate the fact they are open on Sundays because it is hard to find.
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November 2023 by Jesse Stegh
Very polite and professional experience a very large variety of tools games movies and firearms would definitely recommend.
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September 2023 by Richard Williams
Bought PS2. Ran for 5 minutes and then stopped working. No Components work. Stupid. Also, hidden price tags. Never call before you go. They’ll make another label right before you go in making it $70 more. Stupid people…Apparently, all sales are final. Make sure the actually let it run faster than a minute for you to make sure it works.
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August 2023 by DeJahzh Hedrick
Needed some extra cash for my car, I brought in my iPad and got an amazing rate on it. They have a great selection and the staff was friendly and helpful. Will continue to recommend to friends and family.
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July 2023 by Katie Liggett
Everyone was very friendly, helpful, and knowledgeable from the moment I walked in the door. Jay was able to help me with all of my questions and pawning needs. She went above and beyond helping me with every aspect of my transaction. I would definitely recommend USA Pawn for all purchasing and pawning needs.
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July 2023 by jay Farmer
We bought a 9mm from them yesterday and today it flew apart when my son was trying to shot it. It's a piece of junk. Don't do business with them. They will not do anything to make it right.
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July 2023 by Justin McGinnis
Worst experience ever! I tried to pawn something and I come back later to pick up and they said I sold it to them. I’ve talked to locals and this is a common scam here. The young Asian woman working here is very rude and narcissistic. The whole family that owns this store are con artist
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July 2023 by Lindsey Gibson
They were all extremely patient, kind, and polite. Very communicative about products they accept and why. Absolutely recommend!
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May 2023 by Marlen Alvarado
Sweet young lady, ive came twice already and she is really polite i recommend going here?
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May 2023 by Margaret Williamson
This place is awesome! the staff are very friendly and will do everything they can to get you top price. They also will buy giftcards if the strip on the back has not been scratched and you have the receipt. My definite place to go!!
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May 2023 by Matthew Dickson
Terrible customer service almost everything is over priced would highly recommend burlington pawn if you’re looking for value for your items/ be treated with respect
