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December 2023 by Hanaa K.
Ample parking on a twisted road that ends and starts in ofd places. The service is hit or miss. Most of the time they're very nice but there are days they don't want to be bothered and seem annoyed we are there. Today was one of those days. Went for lumber and it was blocked off. Apparently the entire section is closed for inventory. Even the cutting service is unavailable at 12 noon on a Friday with a packed store. This seems to be a trend. Same thing happened last week in Texas at batteries plus. I'm wondering why they would close down for inventory at lunch time when people have time to do any shopping.
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June 2023 by Anthony High
I rented a pressure washer at the Burlington store a week ago and the associate stated that the hose may leak where it attaches to the pump. When I started using the washer, it was spraying a lot of water from the the pump. It was spewing so much that I could not finish my job. I told the associate and he stated he had fixed it the day before. I don’t think I should have to pay for the rental for a faulty pressure washer.
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June 2023 by Matthew Robinette
The stump grinder I rented was the worst one I have ever used in my life. It took me 3 hours to grind a stump that should have taken 45 minutes. The older gentleman who works there was very unfriendly and gave me a horrible time when I stated that they needed to change the teeth on their stump grinder. I will never come here again.
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May 2023 by Jamie Surles S.
This store is a scam. I ordered new cabinets for my kitchen when they arrived it looked like they just threw them off the truck. And they didn't even order half of them. Had to order the other half and when they were received they was completely destroyed. Had to call this place everyday for them to make it right it took almost two more months to get my cabinets I needed. The managers were no help and completely lied to me about a refund they were going to give me for waiting so long for my cabinets. I felt like I was scammed and took advantage of.
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May 2023 by Crazy Escobedo
Friendly Staff, good amount of tools to choose from.
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April 2023 by George Stierle
I rented a power washer from the Burlington NC store, and the staff were very friendly and helpful . I worked for a large food chain and it is hard to get good quality help. You are very fortunate to have Knowledge and friendly staff working for you and treating the customers very professional. I will be back to rent other equipment.
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November 2022 by Kim D.
I'll probably never buy so much as a nut or bolt from this company again. The salesman was awesome, which is why I felt confident in paying and ordering. I had planned to have HD replace all my kitchen countertops. NOT NOW. Spent over $3K on new appliances. Refrigerator, stove, microwave, and Dishwasher. The delivery drivers failed to install the dishwasher because they claimed it was a "hardwired" unit. So, I was told that someone else on their install team would call me today to set up a time to come back. Good thing I called to check the status. NO ONE ELSE was coming. After almost two hours of getting the run around, we come to find out that the delivery service doesn't even install "hardwired" dishwashers. Which mine is not. MEANWHILE, the delivery driver didn't even bother to check to see if it was a hardwired unit. He just assumed. Now I have to wait ANOTHER WEEK OR MORE to find someone else to install it and haul it away. AND on top of it, I tipped the guys $20 for their hard work and assumed they were being honest. Home Depot BARELY made it right by issuing a refund for the haul away and install and a little extra so we could pay someone else to install and haul away. Classic example of passing the buck and the left hand has no clue what the right hand is doing. Now I have a dishwasher sitting in the middle of my kitchen until we can find an electrician to install it. DON'T but appliances from Home Depot unless you're 100% positive they can install them in your home.
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September 2022 by Becky Kunstman
We rented a skid steer for a week and the price was great. Employees were here helpful as always.
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May 2022 by Debra Corner
Terrible company. Will never buy from them again.
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July 2021 by Dustin M.
I thoroughly enjoyed this Home Depot location during my visit yesterday. Very clean. Well organized. Excellent customer service. Very fair prices. Ample parking. Clean restrooms. Large selection. Not one single complaint.
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May 2021 by Pennie Brewer Warg
Didn’t purchase from here because we are moving out of state. Went in to look at refrigerators. Spoke with Lisa in the appliance section. She was very helpful and took her time giving us information knowing we were there only to look.
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February 2021 by Lina Jay
Your discounts and sales are
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December 2020 by Terry F.
I recently bought a new washer and dryer. The service was helpful and great. No issues with the entire process.
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July 2020 by Cassidy Red
I must say this store completely SUCKS!!! I have had to cancel EVERYTHING I tried to purchase from them!! Starting with the refrigerator that never showed up only to find out that it was on back order!! To having them measure for blinds to find out that they didn’t have the measurements and that they were supposed to give me the measurements!! I just purchased a brand new home and planned on spending a lot of money i this store!! I will be taking my money to Lowe’s!! I would not recommend this place to anyone!!
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July 2020 by Fannie Catt
Employees seem poorly trained & irresponsible. I bought & paid for a patio table on 6/26/2020. It was last one available at any area stores. It would not fit into my car & I was told that I could pick it up later. I advised that I would have some one there with truck on 7/1/2020. I had driven 45 minutes from my home to Burlington store because of this specific item. I was assured that item would be at customer service area, ready for pick up. I sent my son, with truck on 7/1/