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February 2024 by Cheri K Jones
I love Michael's. I can always find what I need for my Girl Scouts. It's also a crafters playground. They have a craft room that can also be reserved when they aren't using it.
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February 2024 by Kristin J
The employees are very helpful and polite and the store is very clean. They need to have more of a variety of products for sale, but I would still recommend that people give them a try.
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January 2024 by Kristine Gamblin
"Michael's has always been my go-to for store when shopping for decor all year round. The store's atmosphere is welcoming and well-organized, which makes each visit a breeze.The highlight of my experiences at Michael's is undoubtedly the exceptional customer service. David, in particular, deserves a special mention.He consistently goes out of his way to assist, providing valuable advice that enhances not just my purchases but my overall shopping experience. His dedication to customer satisfaction is truly commendable.I also want to acknowledge Celine and Mary for their top-notch customer service. Their friendly demeanors, attentiveness, and expertise make every interaction a positive one. They ensure that I leave with exactly what I need, offering recommendations that are always spot on.This level of service is what keeps me coming back to Michael's. The store offers a fantastic selection of products, but it's the staff, especially David, Celine and Mary who make it stand out. I wholeheartedly recommend Michael's to anyone seeking quality products and knowledgeable, friendly assistance. A big thank you to the team for consistently making shopping such a delightful experience! Burlington, Michaels is the best!
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January 2024 by Nancy Grueneich
It was a smaller Michael's than I expected so didn't have much stock of Origami material and books like I'd hoped. My granddaughter had a great time picking out charms, however. She had a goid time and the staff was helpful.
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January 2024 by Lawrence Lamp
Had the exact clock motor I needed. The other place, HL, did not.
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January 2024 by Mike Folan
Place said hours of operation on Sunday fr 10 to 7. At 654pm and door locked. If you close at 654 just say that but don't lock the door early. There are other places to take my money. It's just disappointing
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January 2024 by Tiffany Stout
I absolutely love this store!!! All the employees are spectacular and very helpful!!!
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December 2023 by Carolyn Wright
This store was unorganized and didn't have anything in comparison to Hobby Lobby. Won't be back.
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December 2023 by Tammy Callas
I love, love this store. I always get the cutest decorations. I love being a reward customer because they give great coupons.
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November 2023 by Brenda Malone
Found exactly what I needed. Very organized. Staff very helpful.
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October 2023 by McKayla Alabe
I visited this Michael's around Halloween time and there was plenty in stock for the holiday. They also had Christmas decorations out at this time (late Sept.) I visited the store to look through the scrapbooking section. Although there was not a very large paper section, they had an aisle dedicated just for stickers for all occasions, which was fun to look through. Made sure to check online before check-out and was able to get 30% off my entire purchase. The cashier was nice, though I noticed she was on the phone (FaceTime) with someone during our entire check-out interaction, which felt kind of awkward. Overall, this Michael's is clean, organized, and should have something for any/everyone.
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September 2023 by Johnny’s Channel
This Michaels is always well stocked and organized, and the deals are great! Seasoned items are always well presented. I always enjoy stopping by.
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September 2023 by Jelly Fish
Love all the seasonal decorations. But of course they have decorations you can decorate yourself as well. They carry all sorts of craft supplies (not fabrics, but maybe some sewing tools) a great place to get your craft supplies. The employees are usually pretty mellow I would say. Never had a bad experience with them!
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September 2023 by Chip Williams
Not for the handicapped!! No motorized shopping carts PERIOD!!
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July 2023 by Wendy Aldwyn
Michaels in Burlington, NC, has a hidden gem in the frame shop by the name of Pamela. She expertly helped me round up all the materials I needed for my rush job, and cut a beautiful custom mat with glass and backing board exactly to specifications. I'll be back! ✨