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November 2023 by Courtney Madren
Jamie was awesome! He helped my fiancé and I find the perfect mattress. He greeted us immediately and got to know our needs/wants and used our names through the process. He had us test a few and take our feedback from those to direct us to the perfect match. He made the process easy and fast. We came to this location because my parents purchased their mattress here as well. They had a pleasant experience too; we love to see the consistent care and customer service. The store itself was clean and had a very wide selection to choose from.
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November 2023 by Brenda Brooks
My husband and I had a great experience! We couldn’t have ask for a better sales associate… Mitchell was great, patient and very knowledgeable. He wanted to make sure we were satisfied with our purchase!!
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November 2023 by Alyssa Bryant
My experience was great, Jamie was very helpful, and his customer service was great! He will answer any questions that you ask, and makes sure to find the best mattress for you.
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October 2023 by Jeannette Finley
Mitchell was my salesperson. He couldn't have been nicer. Since we're both from NY we had alot to talk about. He was so helpful and professional. I was in and out in less than an hour. Great service.
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October 2023 by Michaela Pennington
Mitchell was great! He helped me find the right mattress at a great price. Appreciate the friendliness and patience while I found the perfect fit.
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October 2023 by Nick Kuzmiak
Blake was extremely helpful, insightful, and willing to answer any questions I had. Was very clear on descriptions and very professional throughout the process. Great interaction and transaction!
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September 2023 by Cathy Latham
Mitchell was very knowledgeable and took his time with us. Never felt rushed and listened to what we wanted without being pushy. The next time we need a mattress we will definitely go back to him
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September 2023 by Margaret Denny
We had an excellent experience with a salesperson who was solely dedicated to helping us find the best products for our needs.
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August 2023 by ANDREW ROMANO
Jamie was very helpful in assisting us with our purchase, without being overbearing. We have yet to receive our order, but as for our sales associate, it was a nice, easy mattress shopping experience.
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August 2023 by C McClelland
Just this morning (28 August 2023), my wife and I purchased a queen-size mattress from Mitchell at Mattress Firm (Burlington NC). He was very knowledgeable, patient and personable.
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August 2023 by Mini
Robbie was absolutely wonderful with helping us make our decision! Highly recommend!
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August 2023 by Lisa Howard
My shopping experience today with Robbie was great. Robbie was very knowledgeable and professional.
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July 2023 by jerry allen
Well I’ve had the adjustable 300 base for right at 2 years and 4 days it quit working I called them and the guy that sold me the bed tried to act like he was someone else told me to wait a few days then someone would call they never did I go down to the store he’s there now he tells me to try same thing a service rep said over the phone. Said it was out of their hands after telling me a few days past warranty wasn’t a big deal. Just the shadiness of the way he handled the situation was enough to make me not deal with mattress firm ever again.. his name is Jamie Alexander Rudat at the Huffman Mill Road store in Burlington nc. Shame on you sir I was only 6 days outside of the warranty date I could see if it was 6 weeks or months but less than a week.
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July 2023 by Sisi Resh
Blake helped my husband and I pick out a new mattress. He was very patient will us and answered all our questions, we had been needing something for awhile but with all the new styles, we did not know which way to turn. Again, thank you Blake and Mattress Firm!
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July 2023 by Carolyn Crean
The salesman was informative and FAST. Thank God! We were out of there spit-spot. We haven't had delivery yet, so don't know about anything else.
