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July 2024 by Chad Ashley
BEST DR VISIT AND EXPERIENCE I'VE HAD IN A LONG TIME
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June 2024 by Tim Hutchinson
I went in for a physical, and blood work for high blood pressure and A1C check. It has been two months and I haven't heard anything about the blood work.
Also the front office lady put my paper work in wrong, and put a different date of birth in from my insurance card. This put an even more of a delay on my results.
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April 2024 by Jennifer McKinney
I should have cancelled my appointment when I saw the red flags of how negligent and unorganized this office is, but I needed to be seen asap and kept it. The front office staff is negligent and inconsistent with policies. They told me I could not be seen because I had not filled out paperwork prior, but nobody ever mentioned that. I showed up 10 minutes early and they couldn’t decided if they would see me or not until 15-20 minutes after my appointment time. They failed to update my information multiple times after being given my married name. I told the doctor what pharmacy I use so she could update it and it was called in to the wrong place 3 times. Will definitely not be going back or recommending anyone use this practice.
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January 2024 by Lucía Estévez
I went without an appointment. Of course they didn’t have any openings, but the lady in the front desk did everything and a bit more that was possible to find an opening in another office. She filled the information and even wrote the address for me in a post it. She went far beyond her work to help me. That human touch definitely made a difference!
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October 2023 by John Smith
Got called for an appointment that I didn’t ask for, a check up. Get there 15 min early as asked. Sit there for 30 min, no one saying anything to me 15 min after my scheduled time I confirm my scheduled appointment time. They were not gonna tell me the Dr is running 30 min behind and who knows how long I was gonna sit there before I got called. Horrible time management
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May 2023 by Clarrese Dove
Every time I call just to see if they are taking any new patients the lady answers the phone is rude!!!!
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March 2023 by Ashley Hill
Ashley was AWFUL at check In.It took me a few minutes to get to the front door due to me being in crutches bc I just had surgery a week ago, Then I get there I'm about 8 minutes late. I'm inside and she is with another customer. She's saw me walk in plus had to deal with the other customer then told me it was 10 minutes past my appointment time when I walked in I knew I was 8 minutes late. There was NOBODY in the office waiting room waiting. Plus she didn't call to see if they would see me or anything. I will NOT come back here. Stoney creek was busy and thought they would treat me with respect and totally threw that out the window!!! I hope people know to never come here. If checking was this much of a disaster I'd hate to see the doctors and how I would get treated.Edit: I called a supervisor and she was amazing and helped me
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October 2022 by Cindy Johnson
I've been going to Dr. Scott for years. She's amazing and really works with me to find the right medications for my health care. I don't feel rushed through my visit like doctors have done in the past. Trisha is also amazing. Thank you both for taking care of me
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September 2022 by Cindy Lou Johnson
I've been going to Dr. Scott for years. She's amazing and really works with me to find the right medications for my health care. I don't feel rushed through my visit like doctors have done in the past. Trisha is also amazing. Thank you both for taking care of me
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August 2022 by Robin Moore
My Dad used to go to Dr Scott before he passed and she took very good care of him!! I started going to her myself in 2015 and I can honestly say… all staff is super friendly & I feel like they put my health 1st !!! Great Place… Great People!!!
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July 2022 by Kyle Kohr
2 of the doctors I was seeing have left the practice. Finally got a new one all so I could renew some prescriptions and now my appointment has been rescheduled 3 times times. After getting passed from dr to dr because they can not keep a dr there I couldn't imagine recommending this god awful place to anyone.
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June 2022 by Maddie Touchette
If you test negative for covid- you cannot meet with a practitioner in person. Essentially, this protocol lacks basic logic which is not a reassuring trait for a primary care doctor.The nurse explained to me, someone could have a false negative test. Which makes sense, but it doesn't explain why they’ll take patients who do not take a covid testa and likely do have asymptomatic covid. So the negative should at the very least, be reassuring.The staff are unfriendly & lack any ability to explain their fundamental flaw in this policy’s logic.I’ve met with past doctors from this organization and I can honestly say, there is very little benefit from choosing this place as your primary care physician.
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March 2021 by Hannah Steer
Dr. McLean-Scocuzza is the best doctor that I have ever had. She extremely friendly, knowledgeable and genuine.
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November 2020 by Willie Walker
I've been seeing Dr. Sonnenberg for over 2 years now and he has been extremely helpful! He takes the time to explain things in detail and never rushes. He's always responded to my emails on MyChart and has been very thorough in my diagnosis. I highly recommend him!!
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October 2020 by Jo Ann Wilkins
If I could give than a negative million-I would. Can’t get in to see a doctor-every symptom is COVID related. And heaven forbid should you get tested because then you can’t see them for 3 weeks. I guess I understand, since they are isolated in there and don’t leave-EVER. After all they can’t possibly be out in public because then they might catch it. I guess if your sick-go to the ER.
