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February 2024 by Scott Ellias
Sucked!!! the controller I bought has stick drift and the surge box I no longer need since I figured out I had something wrong with the Xbox itself they refused to return my purchase without an account? So I give this place a one star! Plus the 133 I spent could have put 120 with it and got a whole new console !!!! And the S series instead of the old Xbox one I had ! I’m truly upset with GameStop!
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January 2024 by Ken Graves
Ben was very friendly and helpful at this GameStop lication
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January 2024 by Austin “Jeff Benson III” Marino
I had a few issues with a couple products I purchased from this store. BUT! I'm reviewing customer service. "Big man"Josh was so helpful two weeks ago when he made sure I got a warranty on my PS5. I, the skeptic, rolled my eyes and he the nice employee he was he simply smiled. 3 days later my PS5 was a brick. It was replaced in a single transaction no charge what so ever. l then ran into a issue with a pre owned game, again not this mans fault that's a product issue, I came in and was able to pay the difference for a brand-new version of the game not only that but this man made sure i was getting the coupons, discounts, ECT. Just for the inconvenience to me. On top of all that his attention to detail with where the receipt and stickers went after the purchase made sure I didn't forget the receipt for next time. Oh did I mention how he didn't hassle me over a receipt? I can't say the same for his manager who tried making me feel bad I lost a receipt lol I didn't get his name but he was the only other male I've seen work there. 5 stars for JOSH!
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January 2024 by JEREMY ZACHARY
Just finished buying a few thing for my son at GameStop. Joshua was a big help for us making our decision. Thank you Joshua or having a great personality and for all the help!
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January 2024 by Kyle Ickes
I’ve never once met a game stop worker that is completely honestly with you like I just did with Ben and Josh, these two guys deserve management position. There patience and customer care is top tier I will 100% be going back as long as their there. Wow
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January 2024 by Merlin and Opey
Great service from Joshua and Ben.
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January 2024 by Nates1stop aka idpfs
Great staff always friendly and knowledgeable and fast
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November 2023 by Brandon Jimenez
Friendly people great store
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October 2023 by tater chip
Carlos will take money from a child I sent my son into GameStop with $120 too purchase a controller which came up to $96 my son accidentally gave Carlos $110 Carlos didn’t have the courtesy to say hey you gave me an extra $10 and give it back Carlos is bad business for your company GameStop
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September 2023 by Century 21
This store had a line almost to the door. The associate that was due to get off step back in to assist Carlos instead of him helping the people in the line he confronted him as to why he got back on the clock. Then picked up the phone to take a call. Meanwhile the line got longer (instead of him asking them to hold) about a trade in. We waited patiently (others in the line started to leave). Once he finally got to us he didn't provide any helpful assistance he was to busy asking us why we were no longer pro members. Which I have already had this conversation with customer service prior to our membership ending. We had been members since 2016 but the service online and this service experience reminded me exactly why I didn't fight to renew. Carlos could benefit from some professional development training and how to deal with customers who are in front of him before he stays on the phone loosing business that is right in front of him. To the man who stayed and help (sorry Carlos didn't appreciate your assistance)...We were hoping to get you because of the type of service you were providing. You were knowledgeable of the items you have in stock and informative about the cards on the wall.
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August 2023 by Peter Driscoll
Just wondering why it takes 2+ hrs for a game to be prepared for store up.
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June 2023 by Not Relevant
Very friendly, helpful, and knowledgeable staff.
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May 2023 by mr blue,
One of the workers followed me all around the store thinking I was going to steal something
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March 2023 by Melena Angel
staff help me very well ,they r very nice
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March 2023 by Sophia Celimon
staff help me very well ,they r very nice
