8AM - 5PM
2210 S Church St, Burlington“While I agree that everyone is friendly, I was unable to make a cash purchase of over $100 without setting up an account. Although I actually have a business account, I was making a personal purchase. I did not want to put it on my business account, and I did not want to be forced to set up a personal account because I wanted to spend over $100! It seemed ridiculous, controlling and counter intuitive for a company that is about to make a good sale. I'm tired of accounts everywhere that are required on line, so I make an effort to shop at local venues who will accept good old cash without any hoops to jump through.
Update:
In addition to the manager immediately posting a response, he also called me directly. It is not actually an account that must be set up, but just the name and phone # that is collected. He was very kind and professional and explained the fraud they have battled. I very much appreciated our conversation about the challenges small businesses face as well as the importance of using cash. Thank you!”
“I had a very great experience at metro! a great man by the name of Qeith helped me get my new phone and explained everything out in the best way possible. Qeith also let me try my first can of liquid death (it is water(it tastes great))”
“The owner took time to help me pick the right equipment. He didn't try to push higher priced equipment. He showed me used equipment within my budget but pointed towards new equipment and priced the difference. I recommend this store.Pastor Jeff”
“It was an Awesome experience!! Victor was so helpful and kind, the delivery drivers were respectful, courteous, and efficient! From start to finish it was one of the best shopping experiences I have had!”
“I’ve been to this location several times and have been serviced by a young man named Jerome. Give that man a raise,m. He surely delivers in the customer service arena. A Hispanic lady, mid aged, I think she was a store manager has assisting me as well. She was kind.”
“Wonderful experience. Love that they actually had cashiers/support when checking out. I hate self-checkout. The person checking us out was awesome. I will be back.”
“The guys in the back who install car security systems are wonderful! They made sure I understood my car and it’s functions, took time with me and helped me a great deal. It meant the world to me as a woman and single mom! Highly recommend these guys and this service here ??”
“This was by far the very best experience I’ve ever had with cricket. I’ve been on and off with cricket since 2009. I was assisted by Garrett Mitchel and Blanca Zuniga. They both were very patient with me and so very helpful in the purchase of my new phone. They made the experience and transition very pleasant. Definitely my go to people from here forth. Garrett has definitely made a huge impact on the Burlington store. It’s way better than it used to be. Give that man a raise!!!!!”
“I visited here around 10:50am on day after Christmas to get some discounted Christmas PJs. I found some for my kids but all the adult ones were gone. I'm sure people where there EARLY, which I should've been, lol. I ended up getting some groceries too that were on sale or had a deal from the target app. My friend put me on to the deals and what not and I may just be a target person now over Walmart! It was fairly busy in the store too. No major complaints tho.”
“I would like to thank Samantha at this store for help. She was an excellent example of customer service. She knew what she was doing and explained everything so I understand it. Thank you Samantha. Loyal customer of Verizon for 20 yrs.”
“Amy did such an amazing job helping me switch over from Total By Verizon to them. Verizon was making me and my mom go thru hell and back to switch over and Amy solved the issue quickly. Super friendly and will tell you everything straight up. Her coworker with glasses and black hair was helping with other customers while Amy helped us. Amazing seeing them able to handle multiple customers.”
“Bought a new phone. Aimee couldn't have been any more helpful or kind. Second time I've purchased a new phone at this location and it's been a great experience both times.”
“Highly recommend! The staff is very professional, polite and quick. I’ve had my tv fixed here three times and always a pleasant experience. They also have a lot of really cute home furnishings inside!”