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February 2024 by Ronnie Bailey
(Flip side) Sometimes they have great sales on tires. (down side) is why? don’t they consider alignment’s , Other wise would’ve gave 5 stars excellent service.
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February 2024 by Hanaa K.
I bought tires from here so I always come back for the rotation and balance. The annoying thing is that they always push an upsell. Today after only 6200 miles for the entire year, they tried selling me new wiper blades because it's been a year since I replaced them. I don't think I've used them except maybe once or twice during that time. I made an appointment and came in. I checked in online as directed and then it says to see a service associate. Several walk ins came in around the same time and a couple after I checked in. I know this because they were in front of me in line and I could hear everything. Here I am with an appointment waiting for my car to be taken into a bay and the walk ins are already in there being worked on. It appears that my checking in does nothing and it only counts when they do it. Defeats the purpose of making an appointment if walking in is quicker. I won't be doing that again. I am now 40 minutes past my appointment time and my car is still sitting in the parking lot. Speaking of parking lot, the disabled spots are directly behind the front door and that's where they have the air machine. People getting air put in will block the entrance ramp so you have to weave around it to get in. Pulling out will be a challenge if there are cars there as well. *my car was pulled into the bay 45 minutes after my appointment time. That means i had checked in online and in the store and it took an entire hour for them to pull my car in. The people who came in after me as walk ins left before my car was even pulled in. I hate this because service is usually really good here: they really should address the disabled parking and accessibility issue. I would hope they take into account the people who made appointments before squeezing in walk ins and servicing them knowing people are already promised that time.
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February 2024 by Ruth Davis
Went in for what I thought would be a difficult job because I’ve been having problems with my tires. Dylan assured me that they will work on the tire.They did and to find out that it was a small screw in my tire. Wow, thank you so much For your great service and business etiquette.
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January 2024 by Linda S.
We just had a flat tire while running an errand and pulled in here as they were closing. A very nice gentleman came out and helped us. We had to buy a new tire because of the size of the hole. It was very kind of them to stay and help us when they could have easily said they were closed. We would highly recommend.
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January 2024 by Lon Bowland
Service was wonderful....BUT make sure when you are getting price totaled you make sure they don't clip you for "Certificates for Refund,Replacement". They are supposed to ask if you want this "extra" which is $18 per tire. I wasn't asked and was charged $36 for 2 tires more than I expected. Didn't look at receipt til I got home.
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January 2024 by Janet Brockus
I hit a pot hole and one of my tires and rims was damaged beyond repair, I brought it into the shop at 2pm on a holiday and had new tires and wheels on by 5:30pm, they were so incredibly helpful, detailed, and went out of their way to help fix my car quickly and with high quality. I definitely recommend!
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January 2024 by AB THE CEO
Good place very professional and fast 01-15-2024
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January 2024 by Richard O White
The crew down there at Discount Tire are fantastic ! The manager, Ken, is willing to do whatever it takes to get your tires and get you out of there as quick as possible ! Great job guys !!!
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January 2024 by BobbySue Z
Called and ordered a set of tires. Was told they would be in “if not that afternoon, the next day”. Called next morning to get an ETA. Find out the tires had not been ordered. Couldn’t figure out why, but definitely ordered now and would be there in the afternoon. I was told “sorry about that mix up, we’ll definitely get you in and out of here quickly when you come in.”It’s all just words. Got there to be told it would be more than an hour and a half. Why not just say this upfront? Honesty earns you repeat business, deception makes it our last visit.While there, we witness a good bit of incompetence. And noticed 30 minutes before close they suddenly all kick into high gear.Lastly, the picture I’m attaching, in what world is it OK to lay the painted surface of a rim against the the brakes. Glad it wasn’t my car.
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January 2024 by Gregory Moyer
Quick service, good value
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January 2024 by Jay Enterkin
I have been buying my tires from Discount Tire for over 20 years. This isn't a locally owned business, but they have very competitive prices and I've never had an issue with the tires or the service.
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January 2024 by Lauren Greer
Had tires in stock and was in and out in less than 45 mins!
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January 2024 by bravesfan6000
I had to buy 4 tires and a rim. Mason was very nice and friendly and offered to do other things for me for no charge.
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January 2024 by Dean Joyner
Noticed I had a screw in my tire. Took it to Discount because I've purchased tires here before. When the guy came out to look at it the screw was gone. He said since it had good tread the screw might not have punctured it and sent me on my way. All he had to do was put some soap water on the tire to see if it bubbled which is a common practice at all tire centers. Noticed when I got back home it was already low on air and you could hear the leak. Now it was too late to carry it back because they were closed. 10 minutes later my tire is completely flat. Tomorrow is Sunday and they're closed. Could've saved me a lot of trouble if he had just checked for a leak while I was there.
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December 2023 by kaya Alexandra
I have been coming here for years and they always have amazing customer service and provide reliable tires. Their work is efficient and consistent. I am so thankful for them continuing to go out of their way to terminate my tire troubles .
