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January 2024 by Woo_ra
Service was great...didn't have what I was looking for.
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November 2023 by BTOWN HAVOC RL
Have signs up purple dots-90% off, green-75% off, pink-50% off. Spent 1 hour in store. Had a buggy full of marked down items and they said “this stuff shouldn’t have dots on them.” I had 12 of the same items. Like I put green dots on 12 items. They’re all morons. The manager has no idea what the cashiers are doing and vice versa. Don’t put a dot on it if you’re not going to honor it.
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February 2023 by Rosetta Brodie
Im a true believer that first impressions are usually correct even if it is somehow masked.My grand daughter and I visited yesterday for a specific purpose. As soon as I walked in a man and woman were talking. I assumed they were team leads, perhaps managers. They saw me and the woman immediately said is there something I can help you with? For the record, they did everyone like that came in.At that moment, I felt attacked. If this was the welcome committee, I didn't feel welcomed. I felt somewhat harassed in a subtle way. Customer service o should have a natural feel this experienced made me feel like I was intruding. It was awkward. TIP - Just greet people with a natural tone if you can. Don't force the experience. This would have made my experience better.
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December 2022 by Ethan Knorr
the type of professionalism all stores should have
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November 2022 by Christa F.
Just wanted to review and say thanks for the level of customer service you provided today. I was looking for a specific pair of shoes that were on sale per the website, and your store had the last one in the size I needed. I called before coming, and by the time I got there, the person met me at the door and with few words said, knew exactly who I was. He guided me to get in line and brought the shoes to me. Very nice and helpful with a speedy process. I just wish I'd gotten his name but thank you!
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October 2022 by Amy Frye
Looking for volleyball shoes. Very small selection but got something that will do. Great selection of clothing and sales.
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August 2022 by Courtney P.
The store is ok. Employees are friendly. We utilize the company when we have a specific need, but it definitely is pricey. My only thing with this particular store is that they no longer give a military discount which really isn't a big deal. I don't expect any business to do so, and as a military family, we rarely ask if anyone does. However, the one in Durham gives 10% and still does as far as I am aware. Presented with the two options, I'll choose Durham any day.
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July 2022 by Jenny Javier
BEAWARE: check refund information before accepting a refund. I just went through a great ordeal just to find out my refund was put on the incorrect card. Not only that It was on a card I have no association with. Management does not care either. They were the ones who did this. Corporate customer service is just as bad. They will not find a resolution. After a week I finally got an update.
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June 2022 by Vic L.
Their bass fishing supplies have really went down hill in last few years. Heading over to academy sports
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March 2022 by Dennis Cobb
The store was organized very well and had a good selection.
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December 2021 by Dustin M.
Clean store. Very helpful staff. Lots of items in stock. Unfortunately I cannot leave any Dick's a five store review until they put guns and ammo back in the stores. There's always hope......
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December 2021 by Michelle Ortiz
Very rude service had a person named Mikael rolled eyes because I didn’t want to put a number in and didn’t even hand the bag over she put the receipt in the bag with a nasty face, at least get people who will be polite and say hello or how is your doing going
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September 2021 by Erica Chapman
My son and a baseball teammate experienced a worker following them around the whole store.
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September 2021 by Toshia Brown
Wonderful greeter. Guided us in the right direction to get our products. We will be back
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May 2021 by Jerrod “Shallah” Gordon
Only place that had the Nike sweat shorts in stock... Only had a few colors but they covered the basics...
