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10AM - 7PM
530 S Graham Hopedale Rd, Burlington
Banks
“Helpful, polite and efficient.. usually.. I had good experience with my banker person.. helped me to understand what was going on in my account. Was very helpful and cheerful. Even when bank is busy . I don't feel rushed or unimportant. Always make me feel like I'm welcome.”
“First Bank honestly makes you feel like they are thrilled that you decided to bank with them. My other bank (Truist) makes me feel like I should be thrilled that TRUIST ALLOWS me to keep some of my money there. I’m going to fix that. Soon”
“I have been a good customer for appx 18 yrs., my dad died 2 weeks ago and he gave me a cashiers check before he died. DJ Bailey, the mgr., accused me of trying to pass a bad check! Per DJ, He took my check, in his car to another bank, where these 2 dummies decided the bank written check was bad!!!?? I was treated like a criminal and he refused to investigate the check to clear it. He wanted it to be bad!! It wasn’t. I opened a new account at the other bank. (Even though they don’t deserve my business either, after the two guys decided it was bad.) I used to love this bank, even with the horrible hours. No more… big shock, DJ is leaving this week…it was obvious he didn’t care about his customers at that point. He was so rude and unprofessional! Please read this…new employers of DJ Bailey. This is the service he will provide as your new manager.? (THE CHECK WAS GOOD, RIGHT DJ??) Now, you know, even though it took me hours on the phone to prove it, because no one wants to make calls to anyone else! Must have sucked for you to find out you were WRONG!!!! Enjoy your new job!!!”
“Highly recommend! Duffie McKee has made our business with Pinnacle Financial Partners so pleasant and amazing! He is great at what he does and explains when you have questions, thank you again for all you do, Duffie!”
9AM - 5PM
2564 Kirkwood Dr, Burlington
Banks
“Just like to say the employee named Maria I have to say that you are a very polite person and very professional. When I waved at you through the window today 12/6/23 Wednesday I knew you that you are very polite. So I would recommend this credit union to a lot of people cause of the outstanding professional people that work there. And may the Lord bless each one of you abundantly. Merry Christmas and Happy New Year to everyone ??? thanks”
“WHEN I ENTERED THE DOOR TO TRULIANT, I WAS GREETED BY HERMAN AND WAS SEATED IN HIS OFFICE SPACE. THEN WE DISCUSSED MY NEEDS AND BEGAN MY MEMBERSHIP PROCESS. MET ALL MY ECPECTATIONS IN A VERY SHORT TIME.”
“Something screwy going on with my debit transactions and we addressed the issue, going to keep a close eye on a certain transaction and this bank was very helpful.”
“Amazing staff! Jennifer, Brett, Christine, Diana and Emily all contributed to a great experience! 3 other ladies whose names I didn’t catch in the lobby as well! I left there feeling enlightened and empowered starting my small business! I left stank of America feeling lost and confused!”
“Excellent experience.
4 pm on a busy Friday and the staff answered my questions about my mother’s accounts quickly and confidently. In and out in <20 minutes. Very pleased.”
8:30AM - 5:30PM
2623 Alamance Rd, Burlington
Banks
“Beth Phillips is one of the sweetest and most helpful Employee there. She helped me very patiently with my loan and has such a wonderful personality. I wasn’t rushed or treated badly in any type of way. She treated me like family and was very friendly. I truly appreciate good customer service and care which is what she provided. Thank you Beth as you are absolutely wonderful & take pride in your work which seems to be rare these days but you have it down packed!! :)”
“Great staff that cares about my needs. I was fully refunded for a fraudulent transaction a couple of years ago, which is standard banking practice. Very friendly staff!”
“I went to this BB&T now Truist to deposit the check. The place was not crowded and service was easily done I came during the lunchtime crowd and most of them were using the drive-thru ATM. The rest hope the crowd went through the drive-thru window. The tellers were very friendly and talkative to help people with their day and see how their day was going you can hear it from inside the office as they talk through the microphone. All in all it was a pleasant experience for this place this place actually is a very large BB&T spot with a lot of different groups underneath it in the same building so like that you don't have to go very far to get things done if you're working with the DMT”
“In trying to resolve some online issues, I talked to Leo that works there. I could not have asked for a more kind, patient, and knowledgeable person. He was wonderful. I highly recommend this branch.”
9AM - 5PM
1688 Glidewell Dr, Burlington
Banks
“This bank is absolutely fantastic. I walked in with my scheduled appointment and was able to get everything taken care of by Claudia. Staff was really nice and help me through all the process.”
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“Having been doing more online banking and mobile depositing, I hadn't been through the drive thru for about six months. I went thru one day and I was surprised when the teller said hello to me and knew my name. It was Kendyl Weger.Whether you're depositing one dollar, or a thousand dollars, Kendall still treats you non judgemental, friendly,and wow,she remembers your name.Just wanted to shout her out for a job well done.”