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October 2023 by Joseph Ramirez
Took my truck in today on 9/29 to get front tires and an alignment. Service was great and and really nice guys up front. I will definitely be bringing my truck back to these guys.
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October 2023 by Josiah Fishel
Amazing place got out tires on quick and cheep with great service would recommend
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October 2023 by Michael Cox
Nice folks, descent pricing. They do ba good job.
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June 2023 by James G.
Bought a new tire yesterday costing over $160. Flat by the next day. Had to call AAA to put air in just to get back to the garage. The fixed a small hole they found quickly enough but then charged me $30 more. I don't know where the hole came from but I would be embarrassed if I ran a business and sold someone one day and then repaired it the next and charged them nearly 20% more for the trouble. The guy that rang me up was snarky when he told me that I should have bought the warranty the day before. Apparently, they cannot warranty their tires for more than a day.
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March 2023 by Alison H.
Had a flat tire traveling and they got me in right away. Very helpful and friendly. I felt very comfortable waiting and they explained all my options.
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January 2023 by Robert Livingston
Great Service, Very attentive to customers, willing to go the extra mile with customer service.
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August 2022 by David Neal
Very busy place, good thing we had an appt.
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March 2022 by Michael G.
This review will be a bit different. It has nothing to do with repair. That I cannot review. Yet I can speak about the people and their spirit.Imagine if you will being in a new area, only a day or so, getting lost to the point of having no idea where you are because you forgot your phone and therefore your navigation aid. You're back in the digital Stone Age. That was me one morning a few months back. I stopped in for directions knowing my destination but knowing not how to get there. I gave the service writer the address and promptly a printed map appeared. I went back to my car and tried to decipher my directions. Unfortunately due to my lack of short distance vision and knowledge of the area that didn't go very well. A few minutes later said service writer knocked on my car window and asked if I needed help. Would you like for someone to drive you home? Really? Yes, just wait a minute or so. What said service writer arranged is that a mechanic would drive my car to drive me home and send yet another to follow us to drive their mechanic back to the shop.I was amazed! Customer service truly above and beyond! Hell, I'm not even a customer! I have NEVER done ANY business with them! That is who these people are and hopefully it is with this spirit that their work, business, and service is conducted. I am grateful for that spirit one morning a few months back. They deserve this review.
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February 2022 by Kenneth Wood
The guys do a good service. They're polite as they assist you. If you get used tires. They're basically like new. It's right next to a Cafe so if you if you want to get a bite to eat when they do something to your car. You can do so. Yet they're rather fast with basic services. So it's a good place to go to for automotive services.
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November 2021 by Roger Eversole
This place has great service. No problem at all getting your tires rotated every 5000 miles, plus I got a great deal on the tires.
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November 2021 by Beverly Hoskins
They helped me,gave me good advice for my car,and the manager was so very nice. Good place for your tires
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October 2021 by Candy Brown
I ABSOLUTELY LOVE THIS TEAM! They truly are wonderful all of the way around! They have more than customer service skills, which in and of itself is a HUGE deal! They are kind, courteous, polite, respectful, trustworthy, reasonable, responsible, patient, hard working, and seriously all around an EXCELLENT TEAM! I completely trust Black's Tire with my family's vehicles. I HIGHLY recommend!!! I even bragged on them to a Burlington Police Officer, yes they are that great!
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September 2021 by QUINCY
Great experience! I called the day before about a front and rear wheel alignment and went the next morning. I've never been to this shop before, but I definitely will be going back for future things. The staff was very friendly and courteous. You guy's rock!
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July 2021 by Mary V.
I needed my car tires rotated, I was in the office on Church St., Burlington, NC, at 08:00, direct , friendly management greeted me , took my car immediately to the garage and rotated the tires, and inspected the brakes and I was out in an hour. This was a very professional transaction and I was very pleased. I will be back as a regular customer and recommend it to friends.
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June 2021 by Noneofyour Business
The mechanic (yes apparently one mechanic) promises work to be done and it isn’t done for weeks. Then he doesn’t even have the cahones to call you and tell you and leaves it up to office staff. In my opinion, Stay away. Go anywhere but here. These people changed ownership recently and not for the better in my experience.