Belk is a department store destination for clothes, shoes, beauty, home décor, and more, offering many styles and brands. The store is generally clean with items neatly displayed. Staff are visible and friendly, and there are great sales on items like Polo shirts. However, customers sometimes experience a long wait to find help, and the store can appear short-staffed. Some find the shopping experience rushed, and multiple stores have been noted to be very hot inside, especially in summer, which can shorten visits. Assistance at counters can involve further waits. The store offers in-store, online, and in-app shopping options.