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February 2024 by gonz94
Prompt and courteous service. Brandon explained the problem about my dryer and the importance of keeping the dryer vents cleaned out and now my Speed Queen is fixed and drying the clothes quickly. I would highly recommend him and will continue to use his services if the need ever arises.
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June 2023 by Carolyn Poynter
Brandon has been absolutely amazing!
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April 2023 by Darlene Gnandt
Highly recommend The Appliance Doctor. Brandon came and repaired the freezer. He was professional and very nice.
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February 2023 by Dave P
Brandon with Appliance Doctor repaired a fan motor in our refrigerator today. He is very professional, courteous, and did an excellent job diagnosing and repairing the problem. We are very impressed and pleased with his outstanding service !Service: Refrigerator/freezer repair
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February 2023 by David Pinson
Brandon with Appliance Doctor repaired a fan motor in our refrigerator today. He is very professional, courteous, and did an excellent job diagnosing and repairing the problem. We are very impressed and pleased with his outstanding service !
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January 2023 by Dona Gipple
Good morningThis past week was our third (maybe) service call with Brandon and the Appliance Doctor team he leads. Start to finish..each time…from making the appointment to promptness of Brandon’s arrival to the super thorough and skillful service….total affirmation of a job well done!!! I think he’s something if an appliance whisperer. We’ve had some doozie issues …a water bottle top that found itself inside something real important in the washer and a dryer vent Brandon (not unkindly?) quipped was among the worst he had ever seen…ended up a teaching moment for us….who knew you had all those spots that trap the fuzzy stuff…anyway…we’re in our seventies now..we’ve always been extremely awkward around anything with a motor but we are seasoned in the ways of humanity and appreciate even more someone like Brandon who knows their trade/skill so well and always takes the time to add the perfect touch….kindness.Dona and ArtService: Washer/dryer repair
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December 2022 by Christopher Porterfield
We are so blessed to be able to serve Alamance County and some surrounding areas. The Appliance Doctor has gone through many changes in the past few years but Customer Service will always be our top priority!Please know that this listing is for Brandon Porterfield, The Appliance Doctor. Some of these reviews come from customers that are not connected to us as we always reply and always complete our services.Thank you all so very much for your business!Services: Electric shower repair
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December 2022 by Bobby W.
I want to enthusiastically placed this review on behalf of THE Appliance Doctor in Burlington & Graham NC area. (do not be distracted by imitations) Brandon has consistently met all my appliance service and repair needs for over two years now. I highly recommend him as he has been quick to respond to my calls with reasonable rates and excellent service. He has always been very professional. I think you will find him sincere and honest or in my words "Old School "and I'm proud to call him that!
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October 2022 by Billy W.
Mr. Brandon I really appreciate the professional service and attitude I recently received from you and your company. I could not be more happy with the new HVAC SYSTEM you installed 2 weeks ago. If I ever have another need that you can help with I won't hesitate to use THE APPLIANCE DOCTOR again. Thanks again for everything. B. Wiley
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August 2022 by Lea Zee
I'm not sure what is going on, but this Appliance Doctor has not returned FIVE of my phone messages to help fix a refrigerator that they had a warranty on! I'm truly disappointed and once they fix the issue they've fixed previously, I will not be using their services again! This is really poor customer service! It's a shame for them, as I'm a landlord for several properties.Service: Refrigerator/freezer repair
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August 2022 by Trudy Williams
Had to wait a while for my appointment but it was worth the wait. Brandon called when he was on his way, came to back door as I requested. Diagnosed problem and was finished in under an hour. I will most definitely be a return customer.Service: Washer/dryer repair
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May 2022 by Nancy A.
has taken care of everything I've needed him for
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December 2021 by Marjorie Grodem
Terrible. I waited a month and ended up buying another microwave. They make a time to come and the day before send a message you need to reschedule the the appointment. Never again will I have a repair done with them. The repairman canceled my appt and said it was working now. I was so mad. A cost of 259.00 and never got the repair done.
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November 2021 by Kyle Lutterloh
Quick service and excellent communication. Had my fridge repaired the next day after the part came in. Highly recommended!!Service: Refrigerator/freezer repair
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November 2021 by Selena
Reliable, fixed refrigerator, good prices, and friendly! Would definitely use them again.
