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August 2024 by Charlie Stewart
Tom was very helpful in finding spark plugs for my truck. Will be coming back in the future for car parts.
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July 2024 by Tim Green
Thomas was great
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July 2024 by Liz Hamilton
Thomas McCall was incredibly helpful, suggesting simple solutions that got us back on the road in no time. He found a creative solution to our problem and was friendly and helpful. Highly recommended!
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June 2024 by Danny Summey
I buy a lot of parts and tools from Auto Zone
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May 2024 by Jennifer Davenport
Good prices and great customer service. My go-to place for auto parts. I happen to know a brilliant mechanic that works there. Zachary has been obsessed with cars since he was a baby.
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May 2024 by Kregar
Mr. McCall was super helpful diagnosing and fixing my truck!
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April 2024 by Brad Smith
Great service both over the phone and in person.
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March 2024 by Colby Bryant
What an absolute joke of an auto parts store. More times than I can count I find what I need online, it says it's in stocks, I drive down there, and the store associates "can't find it". Go somewhere else for sure.
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February 2024 by Elissa Tinsley
Zach was so so so awesome. I had been having issues with my car for several months and I was unable to figure anything out. Within 15 minutes, he had it fixed. He explained everything to my friend and I in such a nice and respectful way. He definitely knows what he is talking about.
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January 2024 by Kimberly
Excellent service from the nice lady at the counter.
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December 2023 by Kristy Miller
Zachary is OUTSTANDING! Courtney is pretty darn great, too.Last night my husband discovered my daughter’s car had, maybe, a dead battery. I called AutoZone and spoke with a very nice young gentleman. When we told him what’s been happening with the car and asked if his opinion on us driving it back to Charlotte, he strongly advised against it.My husband pulled the battery out, thanks to AutoZone allowing us to use their tools, because we didn’t pack any.., and we brought it to the counter. Zachary glanced at the battery and said it’s probably bad. My husband asked what Zachary saw and he showed us some bulging on the side. Guys, I didn’t even see that until he pointed it out. Well, he then load tested it and nothing.He showed us our options on a replacement battery and explained the differences. We bought a new battery and a 3-year warranty the used the tools again to install the new battery down where her car lay motionless by her dorm. .Once the new battery was installed the car ran like new.Zachary was knowledgeable, professional, caring, and had a great sense of humor. (When he asked what tools we had I told him I had and eye lash curler and tweezers and he had a fun little chuckle over my lame response.).Courtney was so sweet and affirming and helpful.We will always go back there and will always recommend them.Oh, cherry on top…when we returned the tools I asked if they had energy drinks, because we were going to be driving until about midnight, and, yes, they had Monsters, even a sugar free option! We arrived home safe and sound.
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October 2023 by Mayra Trujillo
My experience wasn’t as great. I’m Hispanic and there was a Hispanic in front of the line Who was helped by someone Who said he didn’t speak Spanish not given a chance to even explain what he needed. And then it was my turn and he was rude I ask a question and it was rudely answered and with a rude attitude
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October 2023 by Sandi
Courtney did her research to pull the right parts for my car... excellent service
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October 2023 by Elizabeth Orvis
Kevin this morning helped me big time. Quick change to my headlights and was kind enough to help with installment of both (low beams) in my Prius . One side can be so difficult and he did it efficiently. Price for lights were good and made appropriate suggestions with not feeling like I needed to be charged extra (like at the dealerships sometimes). He even made sure they both were working to check his own product and delivery of services . Thank you again Kevin for your time and patience and willingness to help me!
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October 2023 by James Smith
Very helpful staff