-
November 2024 by Jodi Perlo
The people who work for skyline skybest are amazing. They helped me to get internet set up after the hurricane even though I was a difficult customer. More than appreciated.
-
November 2024 by Nathan Taylor
They've always been friendly. The company/ tech (Dillon) they hired to work on our home was awesome !
-
July 2024 by Wesley Swaim
This has got to be the worst internet service I have requested it to be fixed 7 times they send someone out and nothing changes
-
June 2024 by Ronnie Whittaker
Quick service. Friendly personnel.
-
February 2024 by Carson Carr
Terrible connection! I live in a small apartment and only get WiFi connection in one room. I called customer service to ask what the issue was and they told me that the WiFi router isn’t strong enough to provide connection for the entire apartment. Customer service was very rude and didn’t offer me any suggestions other than to get a new router that’s better.
-
November 2023 by Scott Doty
Staff was sympathetic to my needs and friendly as well as competent.
-
November 2023 by Pablo Leininger
Great folks!
-
November 2023 by Len
SkyBest is absolutely awesome. I am extremely happy to have fiber at my location. Thank you!!!!!
-
September 2023 by Allison Kincaid
TERRIBLE customer service. I received no notification that my automatic payment failed. They shut off my internet with no warning and when I called them to figure out what was going on, they claimed they sent me multiple letters (I did not receive a single one) and that they called me (I even checked my call logs and there was NO phone call at that time, not even a missed call or a voicemail for a call that hadn't gone through). Their customer service is horrible and I feel that nothing was resolved.
-
July 2023 by Rocky Hicks
The staff were very helpful. I have never been more impressed wlth a business than I am withSkyline Skybest. Highly recommend.
-
May 2023 by Patrick Brown
Great company with a strong local presence....you don't' have to worry about talking to a overseas customer service agent. You will be talking to a very helpful employee in Watauga county.Thanks Larry!!!
-
April 2023 by B W
Deceptive billing practices. Reassured that the installation fees would be waved, then a week later received crazy bill from the exact person I have been reassured from for “Labor”. They just change the name of it. Could never get any quotes for price of the services until they slammed me with a bill for thousands of dollars. Please be aware they use deception to sell you the services then rename the installation to charge you. Contacting the BBB and legal advisor.
-
March 2023 by Mark Mueller
I am absolutely thrilled with my new SkyLine SkyBest 300Mbps Internet service, which is delivered via new fiber infrastructure just installed in our neighborhood. The installation crew couldn't have been more professional, competent, or nicer, and did an amazing job trenching fiber to the house and completing the installation using the existing home wiring, which resulted in a super neat/clean installation with no additional wire. They also managed the installation like clock work, with the first crew trenching in the fiber, the second crew terminating and testing the circuit at the side of the house, and the last crew completing the inside installation and configuration/test of the router.The service is delivering better than the 300Mbps speed expected, which is without question virtually life changing out here on a mountain top in the Meat Camp district, just 20 minutes north of Boone where Verizon, Spectrum, and other large providers offer service that make the Pony Express look efficient.Thank you SkyLine SkyBest for coming to the rescue, making internet service an affordable reality in our rural ecosystem.
-
November 2022 by Yvonne Cornelis
Great speed and reliability. Customer service is outstanding.
-
September 2022 by Jennifer Kurilko
The people who answer the phones are always extremely nice amd helpful! Every time!
