PNC Bank offers a range of products, services, and digital solutions for everyday financial needs. The Boone branch is noted for superior customer service, with many calling it the best banking experience they have had. The staff, including the branch manager, are described as incredible, genuinely caring, and going above and beyond. Specific highlights include the ability to create a debit card or print checks on the spot, which many other branches cannot or will not do. Customers report driving farther specifically for the exceptional service at this location.
Alex, the branch manager has been a great leader here for awhile now. Everyone else on the staff is incredible. You will not find a group of people who genuinely care about you like they do here.
August 2024
I drive farther to bank at the Boone, NC branch for their superior customer service!! I have banked at PNC from North Carolina to Texas many times and never get the service as they offer on Boone. This branch is a blessing!
October 2022
Everyone is so nice, they made the bank experience fun!!!!! Alexander is literally THE BEST!!!! GO PNC???
