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December 2023 by S L.
The only Ford dealership within an hour of my home certified to service my Mach E is a nightmare. When you can get a service appointment, it is never a sure thing that your vehicle will be Serviced with professionalism. We dropped our car off for tire rotation and computer update, a 24 hour event. Eight days later, and no loaner available, our car was returned with very low tire pressure and a computer that cannot perform all its functions. Never again.
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November 2023 by Corey Jones
Although I didn’t get my vehicle worked on here, long story, Bobby and his staff went out of their way to make sure I was taken care of. Would def recommend!
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November 2023 by Nadine Linkous
Just wanted to give a huge shout out and big thank you to Gary and his crew for getting both of our trucks picked up and serviced for the winter. Due to unfortunate circumstances I was unable to take them in myself. My husband is bed bound and I could not leave him alone. Gary kept me informed of everything along the way and got them done. Thank you again Gary. Nadine Lardiere.
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October 2023 by Sandra D.
Really appreciate the employees of Modern Ford. My husband and I are in our 70's vacationing in Boone area. Our 2017 Expedition key fob stopped working and we were afraid to shut the engine off. We took out our manual and bought a new battery for it. After struggling with getting it open to replace the battery, it still didn't recognize the key fob. So I searched for a Ford dealership in Boone and found Modern. Their service lady and mechanic were very kind and patient. They showed us where in our vehicle to place the fob if it malfunctions. The finale conclusion, it was the battery and I put it in upside down. Very kind of them to help us and not make us feel stupid. If we lived in Boone we definitely would trust Modern Ford for all our vehicle maintenance. Thank you.
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September 2023 by Karl
The staff at this dealership are outstanding. From the Sales Manager, Finance Manager, to the sales personnel this dealership goes above and beyond to work with customers. Most Importantly, Integrity is obvious without being stated as a Core Value. Unfortunately to many businesses list Core values as a business mission statement however, they are either not implemented or followed by personnel. Strongly Recommend visiting Modern Ford of Boone when looking for new or used vehicles. You will not be disappointed.
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September 2023 by Julia Dunn
Modern Ford provides courteous, professional service. They are accommodating and treat me with the upmost respect. I trust Modern Ford of Boone to maintain and take care of my car.
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July 2023 by steve Budman
Ford motor company produces perfect vehicles and have excellent service people to keep them that way.
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June 2023 by Steve Benkosky
We just picked up our new Ford Lightning today. Our salesman, Michael, was great! He got us the best price, trade-in value and financing that we could have hoped for. And Stephen got us great deal on an extended warranty too!!
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June 2023 by Jason howell
Worked a remote deal from over 3 hrs away and I have nothing but good to say about these folks. They were professional and courteous from start to finish to include David, Tristan, and Tyler, our salesman. If you’re in the market for a vehicle, I recommend you give Modern Ford of Boone a try.
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June 2023 by Jerry Ferrell
Staff Gary and Michaela were fantastic! Great communication with calls and text. Committed to finding a solution. I am very happy with my experience and knowing my explorer is in good shape. You have a customer for life now!
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June 2023 by Kimberly Guenther
Tyler Willhaus was awesome! He was great to talk with and he answered all our questions and was really friendly. Tristan Fogarty was helpful and processed all the paperwork quickly and was informative. Easiest car purchase I have ever experienced. Thanks guys!
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June 2023 by Amy Kear
Tyler was amazing. We drove 300 miles to purchase a truck and he had us out in an hour. He went above and beyond to make my 10 hour round trip worth it
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May 2023 by Robin Kaye
We have used Modern Ford of Boone to service our Ford vehicles for 5 years now since we moved to the high county. Service staff has ALWAYS been just super - a big shout out to Adam and Experienced Mechanic Jason. No one better to trust vehicles with, from our 2013 Flex to our 2004 Escape. Today, we purchased a brand new gorgeous 2023 Bronco Sport and had the pleasure of working with Michael Blevins. Michael was SO helpful, knowledgeable and patient with us older folks who are not very technology literate. We cannot thank him enough in making the purchase process as easy as possible.
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May 2023 by Guy Jean
Great group to work with. I had to travel 2 hours to get to the dealer. They went out if their way to do most of the paper work over the phone so I was able to turn and burn to get back home.
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May 2023 by Ginger Warren
I cannot say enough about Modern Ford of Boone and their outstanding service! I purchased a truck from them two days ago and their knowledge, their rapid process of the paperwork, and their kindness exceeded my expectations. Thank you Tyler and Steven for your excellence!
