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April 2024 by Sean Berman
Rented bikes from Magic Cycles this weekend. The folks at the shop were really helpful with setting us up for the day. Would highly recommend!
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April 2024 by David Welsh
This is the best bike shop in Boone. My daughter needed a bike and I let her deal with Magic Cycles. They were professional and kind to her. They found her a great bike at a great price. Mike Boone cares about his customers. Come on everybody shop local with Magic Cycles and you will love it !!!!!!
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March 2024 by Sarah Light
Great vibes!!! Staff is friendly and helpful! As a parent, I super appreciate the top-quality helmets!!
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December 2023 by Bil Ped igo
Really cool bike shop. The employees are really cool. I would definitely get my BMX tuned here.
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December 2023 by Robert Lynn
Amazing people, great shop, and always beyond helpful. Thanks for everything!
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November 2023 by Joe Heintz
Cool store in great location with friendly people but service experience was meh. They did a lot of the standard service things like telling you that they would order a part, forgetting to order it, and then telling you that they ordered it when they really didn’t (order origination date gave them away). I had to repeatedly follow-up with them to remember to start work on my bike which was a drag. Once I got my bike back, the cassette that they replaced came loose during the middle of the bike race that I had the cassette replaced for resulting in about 10 miles of nearly constant ghost and power shifting. The suspension bearing that they neglected to order for three months also wasn’t available by race day, which lead to a wallowed-out bearing race and cracked frame. I really don’t want to have to function as an unpaid shop manager and QC inspector, I already have a job that keeps me more than busy enough. It’s also super frustrating for all involved because I don’t want to call/visit them and they don’t want me to call/visit them but if I leave it to them, then the work will be completed poorly and slowly. It might be helpful to come up with a parts tracking system that captures memory/procrastination errors and a QC process more methodical than a ride around the block.
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November 2023 by Monica Linke
Visit North Carolina from Miami, and I was looking where to ride my bicycle. The employe was super friendly and helpful. The store is awesome too with a lot of nice clothing and awesome bicycles.
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November 2023 by Bryan Leovy
Money motivated in their sales and their service.
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October 2023 by Charity P
They had us in and out in under 30 minutes for a leaky tire tube. The young man who helped us was very friendly, too. Thank you so much for the help today.
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July 2023 by Ed Merritt
Mike and company are great. They've taken care of my bikes for years. I don't live in Boone anymore, but still stop in for work and supplies anytime I pass through. With the college kids and turnover associated with that, sometimes you'll have a slightly different experience than the time before. But they're always good for their work and to rectify any issues.
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July 2023 by Dillon Cornett
TL;DR: Stellar bike shop with incredibly knowledgeable staff and positive business practices. Also help with rad trails.Got a mountain bike(Marin San Quentin 2) from them a while back. Clearly very knowledgeable staff from the get-go. Price on the bike was right on point, couldn't complain.Took my bike in today for the free service included with the purchase(cassette was loose and drivetrain was whack). Ended up picking up a mini pump and a nice Bell helmet for unbelievably reasonable cost; especially considering the business is in the middle of downtown Boone. Not to mention they went the extra step in using an orange cable end to match my grips and peds. It's the little stuff that matters!I would also would like to mention that the staff of this bike shop does a lot of work with the local trail network, Rocky Knob; which is probably tied with Tannery Knob in Johnson city as my absolute favorite trail network. Dudes know their bikes and their trails, glad to call Magic Cycles my bike shop.
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June 2023 by Thomas D.
While on vacation in Boone I had a free day and decided to check out the local bike park, Rocky Knob. I stopped by Magic Cycles whom I found to be very knowledgeable in setting up the Santa Cruz Megatower that I rented for a day. Awesome service and they even shuttled the bike for me to and from the park since it wouldn't fit in my rental. I highly recommend this shop if you're in the area.
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June 2023 by Endurance Auto
Great guys they also do trail work. I was riding rocky knob on a perfect day and the owner, was picking rocks off the trail instead of enjoying great riding. SUPPORT THOSE WHO SUPPORT TRAILS>>>>
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May 2023 by Anthony Dickinson
This shop has been helping me often on for years. They consistently done a good job. I’ve also sent multiple people to them over the years to rent bikes. The rentals I’ve seen have been set up for the ride her well, and are in overall good condition.
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April 2023 by Joseph Harrell
Great shop and excellent customer service. I bent my rear rotor at Rocky Knob on a Wednesday afternoon ride and made it to their shop a little bit before closing. They were able to have a new one on and the bike ready to go by lunch on Thursday. The staff, I believe his name is Mike (I'm sorry I can't remember), was up front about possibly having to put a 180mm rotor on if my 160mm couldn't be straightened (it was pretty jacked up!). I appreciated his professionalism and taking the time to talk with us about local trails since we are from out of town. We will definitely be back the next time we are in Boone.
