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June 2024 by Marc Hamel
Repeat visit. Great to see Dana again and get his advice on a Barbour jacket. Super nice clothing and we stop when we are in town. Make sure and ask for Dana.
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December 2023 by Andrew Doorey
Be very careful what you buy. There are no refunds!
We were visiting the area for a wonderful weekend and my wife bought me an expensive jacket as a surprise. Unfortunately, it was not a good fit. We went back for a refund but were told it was exchange only. We didn't really want anything else, but when I pointed out how consumer unfriendly this was, the merchant basically said, 'Tough, this is how we've always done it and everyone in this town does it'. Found out from the Chamber of Commerce that it is not a local or oft-used policy.
This no exchange policy was not clearly advertised when my wife made the purchase, nor was she told verbally, as is often done when buying a sale item or something unusual. When I pointed out this lack of disclosure to the merchant, he showed me the notice on the bottom of our receipt. Sure enough in small print this policy was stated. But meaningless as you only get the receipt after your purchase, when it is already too late!!
For expensive high quality goods go to a place with high quality customer service, not this place!
Andrew
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November 2023 by Andrew D.
My wife bought me a very nice vest which turned out to be not to my liking. She went to return it for a refund but was advised that no refunds, only exchanges. This policy was not obvious in the store, nor mentioned to my wife. When I went in to complain about this poor customer service (we were visiting for the weekend so did not want a credit and did not need anything else) the sales person basically said, 'All the stores in town do this, we've done it forever'. When I pointed out that this policy was not obvious to customers, he pointed out the small print on the receipt, which did in fact state that policy. But you only get the receipt after you complete the purchase, which in this store is too late! Nice clothing but horrible customer service. Buyer beware!
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October 2023 by R Harri
During past visits to Blowing Rock we have toured this beautiful men’s clothing store to take stock of the high-quality brands. Unfortunately, this visit was a true Twilight-Zone experience requiring great effort not to walk out several times. Maybe we did not fit the mold of their typical well-healed cliental as we were dressed for the unseasonably hot weather in tee-shirts and shorts? One can only assume this explains the service we received.Having a few minutes before our lunch date, we stopped in a quick overview of hopeful options to ponder, then told the owner we would return after lunch. A snarky dismissive “Yea, I’ve heard that before” was his response; that certainly did not encourage a return visit on our part, maybe the attitude is why folks do not return! Regardless of the attitude, we were excited with the selections; therefore, we decided to returned after lunch. In selecting shirts, we found many wonderful possibilities to try; unfortunately, this was when the owner firmly stated we could try on only ONE shirt per brand to check the fit. He would not even allow us to open additional shirts to see if the pattern or color worked in a mirror. The owner stated that would “reduced its value by putting it on a hanger.” It was all very disconcerting and we were very close to walking out, but fortunately for us, after a few locals stopped in to chat and browse, we were eventually ignored by the owner. The friendly banter with the locates only emphasized that for friendly helpful service, one must plan to arrive in your best country club attire; otherwise, you should expect to feel a bit like Julie Roberts in Pretty Woman on her first shopping trip!Being ignored did gave us the opportunity to quietly open and try on a couple additional shirts, which we did purchase! However, most of the hopeful possibilities went back on the shelf unopened, untried, and unpurchased; his loss. In the end we still left with a very large purchase of several shirts and a few other items, at which point the owner became quite friendly, I expect to safe face as he was making a large sale in front of the other customers.This shop has been in business a long time so they must do well. I expect if they dropped the unfriendly dismissive attitude and provided positive attention to all customers without making assumptions based on appearance it would certainly improve their bottom line. It remains uncertain if we will return on the next trip, regardless of the merchandise, since the whole experience left a very bad taste. AND, we received the exact OPPOSITE experience at the next men’s shop just up the street. Their sales person was welcoming and friendly, he happily opened the shirts FOR us, put them on hangers, and brought them to the dressing room for us to try on…it was amazing and only emphasized just how awful experience was we had received earlier! We bought several more fun shirts at the second shop and will certainly begin there on our next trip!
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April 2023 by Rick Edwards
Best men’s clothing store in the area by far!
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April 2023 by Daniel Mann
I recently had the pleasure of visiting a clothing store that I must say exceeded all of my expectations. From the moment I walked in, I was blown away by the amazing selection of men's clothing that they had on offer. The store had a wide range of options, from classic suits to casual wear, but what really caught my eye was their incredible selection of Jack of Spades clothing.I have always been a fan of Jack of Spades, and this store had everything I could ever want from the brand. The selection of Jack of Spades clothing was impressive, with everything from jackets to jeans, and everything in between. The quality of the clothing was exceptional, with each piece made from the finest materials and crafted to perfection.But it wasn't just the selection of Jack of Spades clothing that impressed me. The store had a great range of other men's clothing as well, with something to suit every taste and style. The staff were also incredibly helpful and knowledgeable, providing great advice on which pieces would suit me best.Overall, I can't recommend this store highly enough. If you're looking for a great selection of men's clothing, especially Jack of Spades, then this is definitely the place to go. The quality of the clothing is exceptional, the range of options is impressive, and the staff are friendly and knowledgeable. I will definitely be back!
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October 2022 by RobertsMom NC
I always check out this store when I go into Blowing Rock. They have some truly amazing clothing lines that they carry - both for men & women but I’d say it appears to have more clothes for men. Truly some unique items.
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January 2022 by Jay Coble
Exceptional inventory of top brands for the well dressed gentleman. Mike provides friendly and very knowledgeable service. A must visit shop in the fantastic town of Blowing Rock.
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May 2021 by james arrington
Great selection of men's clothing. Top of the line sport coats. Mike is attentive and goes out of his way to help you select what looks best on you and to make sure it fits correctly.
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October 2020 by Kim W.
We went there while on vacation and were actually just window shopping, but they had so many beautiful clothes, and the salesperson was so attentive and personal with a real knowledge of the merchandise. My guy is tall 6'4" slim and needs long sleeves and we found a gorgeous sports jacket at a price we thought was fair and he quickly found us several great choices for matching ties. Wish I lived closer and could have shopped for some clothes for me!!
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March 2020 by david autrey
Mike and Dana are the best. They are great at engaging customers and helping to find what you might need. They also have a customer centric philosophy and model. They source premium product price it exceptionally reasonably. Simply one of the best mens clothing stores I have ever frequented.
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January 2020 by Dee Pedigo
My husband and I have shopped at this store for 4 + years when we are in Blowing Rock and they have always taken excellent care of him. Very nice clothing and very friendly staff.
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October 2019 by Stoney Greene
Great selections!! Mike was extremely helpful with my selections!!
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July 2019 by Bruce Stanley
Great selection of sport coats. Classy store!
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June 2019 by Sebastian Collins
Store Associate was extremely pushy about purchasing some items. Looked around for about fifteen minutes, then he sat down and refused to acknowledge us. We said "Goodbye" and the associate waved us out in a shooing motion, without taking his eyes off the TV.
