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October 2023 by John Austin
Travis & Grayson were phenomenal! Their attention to detail and excellent service definitely sets them apart from the other companies we considered. We are very happy with our floors. They are beautiful.
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October 2023 by Jan Lupnacca
This is a long overdue review. None-the-less it bears repeating that arbor zen and Grayson are true professionals in every way. Grayson agreed to remedy a newly installed floor which had been finished in a less than desirable way. Disappointed we contacted Grayson for his opinion. He got to work and turned lemons into sweet lemonade. Our floors are just spectacular and in every way he was in charge of the process. Such oversight and pride in their work is sadly uncommon these days. But rest assured, you’ll get both with arbor zen.
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August 2023 by Stephanie Chapman
I have served with Grayson on a professional association committee and he is experienced, hard working and kind. He gives back to his community and also brings great feedback and ideas to our meetings. His character is important to his continued success.
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June 2023 by Mark Dougherty
Arbor Zen is an absolutely phenomenal flooring company, and should be your first and only place to go! My wife and I cannot speak highly enough concerning their quality of work, communication, and concern. After a different company’s stain was found to be defective, Arbor Zen took care of the situation and fully resolved it in an incredibly timely and professional manner. We love them.
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April 2023 by garrett smith
Great service, great products. Very helpful in all aspects. Results are great
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January 2023 by Susan Wiser
Had a great experience getting new flooring for our home. Travis, the owner, spent a lot of time with us at the showroom, educating us about the various flooring options, from luxury vinyl to hardwood to reclaimed hardwood. He went over materials and labor pricing, different installation processes, and the pros and cons of each material. Then he came out to our house, and helped us sort out what would work best given our budget and the particulars of our house/the current flooring. His small team of installers were terrific--very kind, very careful, and excellent problem-solvers for the few extra tricky install areas. The flooring looks fantastic--the materials were as good as promised, as was the install. There was one small glitch with the joinery from floor to baseboard that we weren't satisfied with, and Travis came out promptly, agreed with us, and made it more than right at no further cost.We are 100% satisfied and happy with our new floors, as well as very appreciative of how Arbor Zen works with their customers. Top recommendation from us!
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May 2022 by lisi szymczyk
We had the pleasure of working with Travis in the showroom. He was extremely knowledgeable and helped us narrow down our search out of the great selection of flooring options. Grayson was an absolute pleasure to work with from measuring our space to a return visit for a post installation review. The installers did an amazing job! They got the work done perfectly and quicker than expected. An all around wonderful experience. I highly recommend Arbor Zen Wood Flooring Co.
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May 2022 by ann vinson
The entire team was wonderful! The flooring is just perfect and blends perfectly with what we already had. Travis was a great help in picking the flooring and color; Hezekiah and Angel did a terrific job of installing and finishing and cleaning up! Kudos to all.
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May 2022 by Clinton Surratt
Very professional and got the job done quickly at a fair price! Highly recommend!
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January 2021 by Andrea McNair
I am glad I chose to support a small business as opposed to a big box store. They have a great selection of flooring at competitive prices and the bonus is they have first hand knowledge about the products and do the installations professionally and they do it right! When you are investing in flooring, having it installed by someone who cares and will stand behind it is extremely valuable!
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September 2020 by Deena Wade
We love Arbor Zen. They do the flooring for most of the homes we build. Grayson is professional and works harder than almost anyone I know. He and his staff are good, honest people. I would never hesitate to recommend them to anyone. And I love that he cares about people, animals, and the environment and often donates time, money, and materials to good causes.
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September 2020 by Dorothy Vitale
After my appointment being canceled the same day, Nicollet said she would call when she got to office to reschedule, never happened. After I called, she was on a job & said the same thing. This was repeated 3 x. After she wrongly accused me of calling 3x/ day I sent her this: You are untruthful! This was not a " little" job. It was a large master bedroom to see if I would proceed to do an entire duplex, 4 bedroom s a living room, a den and hallways. Am upset you couldn't take 2 min. to call as you said 3x. You should said from the get go that my " small " was of no interest to you. You are ALL unprofessional except th Mom in the office.I hope the time comes when you all have 0 work, 0 customers & wish you had a " small" job! This is no way to treat a customer & has cost u BIG, more work, negative recommendations, bad reviews. Even your boss/ owner couldn't even give me a 2min conversation without screeching machinery in my ear to the point I had to say, this is not going to work.How rude & unprofessional!!!
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September 2020 by Deborah Parrish
Arbor Zen does a great job and stands behind their work. Our floors are beautiful.
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August 2020 by Randy Randy
I highly recommend Grayson and his crew. They do great work. I have seen several of their jobs and each one has been expertly done. I have also purchased flooring for two houses from them at a competitive price.
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April 2020 by Jennifer Garriques
Arbor Zen is such a great flooring company! Such beautiful floors! They exceeded all of my expectations by being so professional during the process and the customer service is top notch!
