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9AM - 5PM
1554 N Peace Haven Rd, Winston-Salem
Banks
“The ladies that work at this bank are exceptional! They always greet you with a smile. I never feel like they're in a rush. I was recently in the hospital and they sent me a Get Well Soon card. These ladies are friendly and engaging and I look forward to seeing them each week.”
“The Winston-Salem branch of Charles Schwab has been extremely helpful to our business. My business partner and I decided to open our company’s SEP IRAs at Charles Schwab because we both have Schwab accounts and have been happy with the performance of Schwab and the ease of doing business with them. When we needed to get more employees who qualified for our SEP IRA added, Jesse at the Winston-Salem branch was instrumental in ensuring that we were able to meet the timeframe that we were under to get them added. He had great follow through, contacted us with updates, etc. I would highly recommend Charles Schwab and Jesse at the Winston-Salem branch.”
“Best stuff ever always very helpful and courteous. Jennifer is the one that tells me she does an outstanding job, but the rest of the staff are always very pleasant. Always very very helpful.”
“Megan Ratcliff is AMAZING! Started a new business bank account within 30 minutes (okay a little more because I was a bit chatty)! Will definitely be bringing future business to this bank from this ONE experience.”
9AM - 5PM
401 Knollwood St, Winston-Salem
Banks
“I've never had such personal attention in setting up bank accounts. If their ongoing customer service is anything like it has been joining, I expect nothing but positive experiences ahead.”
“Always a warm reception and personal recognition even by new employees. Have been very helpful with all services requested of them. Atmosphere is more that of a small, home town bank from the past yet services are very modern.”
“Wow! Best banking experience I've ever had and I'm 48. Kiara is absolutely the most informative, thorough, and analytic for what's best for my needs and pretty much blew out of the water, any other banking experience I've ever had for professionality and looking out for what's best for the customer. Thank you very much and when you leave the bank, you should stop at BOBO's (Robinhood Rd) in the next parking lot over by the YMCA. Make sure you get the potato soup! Thank you again Kiara.”
“Jill was responsive and always willing and able to answer any questions. I couldn’t have asked for anything more!!! I would recommend her to anyone needing a mortgage!!!”
“Mr James Ring, Branch Banker Ill, is a VIP in every aspect. James Excels in Banking Services, with expertise, and professionalism. James has been available; supportive, and assisted me countless times, for the past 9 years. Thank you James, you always have my back!! ?? ? Forever Grateful.”
“Best bank around! They have served us very well for many, many years and we have no plans of moving from them. Great customer service and friendly people every time we go inside or to the drive thru!! Great bank!!☺️”
“i saw that someone by the name of Lisa gave this bank a (1) star....and i am not saying that she didn't have a legitimate reason to do so... however, as for me... i moved to winston salem in 2013 and started banking with these folks...and have been in the office a million times...not once have i witnessed a dissatisfied customer or have I myself been mistreated...on the contrary...often times when people walk into the lobby they will greet each other and actually hold a sincere conversation... as for me. i am always cheerfully greeted...(which all businesses should do) and it doesn't feel fake. They are pleasant, always there when they are suppose to be there, courteous, professional, the gentleman that helps me with the loans and customer service has always been exceptional in his work and i have always been super satisfied....i decided to write the review on this bank, because i also have an account at bank of america on stratford rd, next to harris teeter and i recently had a very terrible experience there and it is not the first time. I wrote a one star review for them...and realized that i had never given these folks a 'GOOD REVIEW" AND THAT THEY DESERVED IT.... REGARDING bank of america, i keep that account as a Christmas account for someone....but it is not my business acccount... anyhow...stay away from bank of america and I would use the 1st citizens bank...office on trenwest drive... to me each bank is almost as an independent running business... actually most franchises are that way...and within a business with multi locations...there will be good and bad...(there might be other 1st citizens offices with bad customer service..yet i have a sense that the company has a real culture of customer service, unlike Bank of America, where their culture is mainly of bad customer service) .however....it all comes down to the people at that place.... and the folks at 1st citizens on trenwest drive , have never failed me, so i felt that i wanted to give them 5stars...just because ! .... thanks to all of you at 1st citizens! I appreciate you ! and to all you folks. (stay away from bank of america ! if you value your money! )”
“I came this this bank to cash a check for my new job and I quickly fell in love with their amazing culture and hospitality! 10/10 best bank if your looking for great customer service and swiftness!”
“I just came here with A Lot of questions and help. Within 5-10 minutes I'm walking out at ease. The Lady at the entrance is so helpful and friendly. Thank you Mrs.”
“This was a an outstanding event. Greeted at the door with the great staff and President Dion was right there to meet and greet everyone. He made sure to meet each and every one who came in. We had a wonderful conversation with him. The refreshments were delicious and something for everyone.They made sure that you know how they appreciate us being members and we are so proud to be members of Piedmont Advantage. Love you All!”
“I went to my First Horizon bank on Reynolda Road this morning and received help from Jennifer Demag. I want you to know she was most helpful. She has a wonderful, professional attitude. I could tell she likes to provide excellent customer. I loved dealing with her. You have a winner and a keeper in her!! Sherry K.”
9AM - 5PM
2095 N Peace Haven Rd, Winston-Salem
Banks
“Very friendly, knowledgeable and helpful staff who easily passed on important information. For example, “the documents you need to sign will be at the front with…” and they were always on top of it.”
8:30AM - 5:30PM
1025 S Peace Haven Rd, Winston-Salem
Banks
“The employees here all of them are very helpful Julia Childs is very nice and works with you on anything you need very informative very pleasant I enjoy visiting this employees credit Union they can do anything from a savings account to a mortgage they have children's accounts they have bus drivers summer savings accounts they can explain that to you and the percentage rate on their MasterCard is a very good rate you do have to work for the state or the or the Federal police department bus drivers once you have a relative there you can join if you put $25 into a savings account you remember for Life long as you keep it active you can't beat some of their interest rates and stuff just talk to them you'll be surprised”
“My brother passed away 2 weeks ago, and we donated alot of his organs and heart! We just got a letter in the mail from Miracles in Sight!! It was so sweet, and im glad my brother could give someone the gift of sight!”
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“Great place to bank. Everyone was friendly and professional. Briget processed my loan quickly and treated me like a person. Not just another application. I highly recommend Members Credit Union.”