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November 2023 by Lee G.
I keep getting texts saying I have a RX to pick up,then I drive there ( 20 min one way) and get told by the lady at drive thru that I don't have a RX and as soon as I am home again, I get another text saying my RX is ready. Today again I have received a number of texts in the past week saying I have 2 RX pick ups. When I got to the drive thru window, I was told I only have one that is ready and the other one would take 10 minutes. She then took about 8 minutes to get the first one for me and I told her I was in a hurry and asked again if the 2nd one was ready.. As I drove to CVS just for the RX's - she said no. As soon as I reached the I 40, ( 2 minutes later) I got a text the RX is ready. These people has now wasted my time and gas, way more than I could count. I am so done with the bad service here. Will not use them again- no wonder many pharmacies now turn into Dollar tree stores.
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September 2023 by Google user
Worst customer service. They lie about the promotions! Pharmacy is not stocked properly.
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September 2023 by Jayashree Espinosa
Worst customer service. They lie about the promotions! Pharmacy is not stocked properly.
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June 2023 by Amy H.
For years I've endured the ineptitude of CVS at Hwy 210 in Benson, but now I'm done. I've switched to locally owned and operated pharmacy. That being said, I am now in the process of filling complaints with the State Board of Pharmacy, the Attorney General's office, the BBB, and the CVS Board Chairman. You DO NOT HAVE TO BEG to get your prescriptions filled ON TIME and wait days for relief. YOU DO NOT HAVE TO BE TALKED TO LIKE DIRT OR SHAMED FOR YOUR MEDICAL CONDITIONS. GO SOMEWHERE ELSE. YOU DO NOT HAVE TO PAY FULL PRICE FOR HALF A REFILL WHICH ILLEGAL. GO SOMEWHERE ELSE and find a pharmacy that will be legally and ethically responsible to you.
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April 2023 by Malena Padilla García
(Translated by Google) Terrible service very rude the lady who served me(Original)Pésimo servicio muy grosera la señora que me atendió
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April 2023 by GeAnne C.
After trying repeatedly to get a virtual appointment, I drove to the minute clinic to do a walk in appointment and wait as long as need to be seen. I tried to sign in on the kiosk but it wouldn't give a walk in option. There was no one around so I went to the pharmacy to ask about walk ins. The pharmacy person was rude before I even spoke. When I tried to get info she very rudely told me to go to the kiosk and walked away. I rarely give negative reviews. I give everyone the benefit of the doubt but she was beyond the "I'm having a bad day" level of rudeness. Thanks to her bitchy response I will drive to Erwin before setting foot in that store again. Actually, I am not even going to try to use my aetna/cvs insurance at cvs again. I would rather pay for a visit than do business with them. I didn't get her name but her bushy long wavy hair can't be missed.
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January 2023 by Michael G.
I'm basing this review on my interactions in the Mini clinic. I went for a Covid test. Tasha was awesome!!! She spent time with me and discussed my options for treatment. Explained this in a way I could understand as we laid out a plan of attack. Very impressed with the care I received!
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October 2021 by Hannah R.
I've been using this pharmacy since I went to middle school across the street. But it's definitely not as great as it used to be. I can see why nobody comes here anymore. It may be time for me to transfer to another pharmacy as well.
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September 2021 by Helaina H.
This drugstore has some of the best deals on cosmetics in the city. They carry all the top mass-market lines: Revlon, L'Oreal Paris, Maybelline, Cover Girl and Physician's, plus a few most drugstores don't carry often, Like Elf, NYX and Milani. They also carry several hair-care lines customarily sold in salons. Check their sale ads - great deals are run every week, and be sure to join their rewards program, because you can get money back on your next visit or deep discounts on multiple items. The pharmacy is well-stocked but I wish they could have more than one checkstand; sometimes waits are long. The staff is friendly, though. I've used their in-store clinic for flu shots and a couple of minor illnesses and had a good experience. I'd really like to see this store go 24 hours, because there's a huge need for one in this area. The nearest all-night pharmacy is the CVS in Smithfield. I hope they expand their hours in the future. The
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May 2021 by Macy C.
Worst pharmacy ever!!! I hate that they are the closest to where I live. They never have things ready when they say they will. So many times they end up having a medication in stock when they said they were out. I truly hope a Walgreens will build out here.
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May 2021 by Aaliyah Trimarchi
When I tell you this is the place to go!!! She will educate on your hair, VERY professional. She will have you laughing. PRICE IS SO REASONABLE! well worth it. You won’t regret it.
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January 2021 by Erin A.
This CVS is your typical profits over patient care setup. They are poorly staffed. Their pharmacists are clearly overwhelmed. Patient safety is not a concern. Renewing/refilling unneeded medications appears to be their priority. It's shameful.
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January 2021 by Sarah M.
Rude. My grandmother left in tears because you were so nasty to her for literally no reason. She was picking something up for me and was a little confused so she called me real quick to verify and I could hear your disgusting tone with her. Didnt catch a name but she has long curly hair that is pinned up on one side. Based on the other reviews left on Google reviews this isn't your first time running customers off. CVS should really reevaluate who they are employing, there are many who would kill for your job right now and would do it joyfully.
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September 2018 by Amanda M.
Shout out to the super nice young lady who was working the drive through that allowed me to buy my child ibuprofen through the window since I couldn't bring my kids and dog inside while driving home from evacuating for Hurricane Florence! You are awesome and a lifesaver all bottled in one!! Thank you soooo much!
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June 2017 by Christie Avery
Convenient neighborhood pharmacy