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April 2024 by Mike Radl
Excellent service, great pricing, super easy to work with. Great employees! Much better than PODS.
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March 2024 by JP Cosentino
What amazing service! Best price for a 28’ trailer. Extremely flexible on delivery and pick up date. Personal items not tampered with. Of course some items shifted and broken in transit but not their fault. It was how I packed items and secured them. But I expected a few things to break, traveling 2800 miles.
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January 2024 by Mrz. Brooks
Very accommodating from the beginning of reserving the container to loading. I definitely reccomend!!!
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January 2024 by Crystal Oyola
After getting quotes from about 15 different companies including another “U” named company, U-pack was the cheapest option to move across multiple states that was also recommended by a colleague so I knew I could trust them with my belongings. They did not disappoint! The whole process was easy from start to finish, I got to keep the trailer for 3 business days to load and again to unload so I didn’t feel rushed. I also ended up using less space in the trailer so they adjusted the price when I called to let them know. Great customer service as well, very friendly and easy to work with. They give you a support wall to prevent your belongings from shifting too much in the trailer and the ramp is pretty easy to use just don’t lift the yellow handle while adjusting the ramp (you’ll need 2 people to adjust it back to locking position).
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January 2024 by Ganesh Gurusamy
Booked UPack for my move from IL to NC and had a very pleasant experience. The agents helped me to evaluate and did the move pretty smooth. Communicated well with prior heads-up. Truck driver both at the source and destination were polite and did the needful by parking the trailer at the right spot without being an obstacle. Trailers were on time and picked/delivered the right time per my communication. Booking a trailer in my case with upack was bit cheaper when compared to container boxes from other companies. Ultimately I would recommend UPack to my family and friends for any long distance move. Exceptional service at a decent price tag. Please see if you guys could accomodate same day delivery/pickup of the trailers in the coming days.
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December 2023 by Gizaw Kebede
Excellent service from beginning to end.Exceeded our expectation with communications, response and service time frames. Keep up the great work.
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December 2023 by michelle murphy
This was the best experience i have ever had! They stuck to every commitment they made, no surprises, and no hidden fees. I would recommend hiring a few movers to maximize packing it into the truck, I did and still went over what I expected to use. This is a great company, with strong customer commitment. Not one thing could’ve been improved! Aced it! (I moved from NY to SC)
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December 2023 by Telly Ousley
They shipped and picked up the trailer no issues and the dispatcher was awesome with same day pick up
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November 2023 by Holly D.
A long-distance move is stressful, but U-Pack really made things as easy as possible. Every customer service person I talked to, from questions about how U-Pack worked to receiving my pod, were friendly and very knowledgeable. The pricing was very straightforward and I avoided the hassle of trying to tow my car behind a rental truck (the other option for about the same costs). I would highly recommend U-Pack to anyone!
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November 2023 by Natalie Wiggins
Very effective for a out of state move. Appreciated the affordability and customer service.I'm giving it 4/5 and not 5/5 because one of the representatives was about to schedule my pick up on the wrong day and basically mess up my plans. I called again and got a different person who detailed to me that the first persons scheduling didn't apply to me because my trailer was already dropped off. So grateful for her! But if I didn't call back to get those details my whole plans would've been messed up!
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October 2023 by Kesaun Hill
Very friendly and helpful
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September 2023 by Sherilyn Taylor
I'm so happy that I went with U-pack for a cross-country move. They were fantastic. Thank you!
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August 2023 by Charlie Dannelly II
ABF freight has a great service called U-PACK pods. I had a fantastic experience moving from the West Coast to the east coast using their service. The Great advantage they have is their ability to move the pods safely even in tight spaces. Where some services don't have the equipment to do this. Their drivers and operators are top-notch five-star. They're nice on time and know what they're doing. My stuff was basically unmoved inside the pod during the course of a 6-month journey from place to place. Ultimately ending on the East Coast. I highly recommend them for your move of any kind. Especially if you are space challenged. And the most affordable for moving in storage.
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July 2023 by Michael DeAgro
Timely, professional, and good value.
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June 2023 by Kristina Phillips
We moved from NJ to NC and the process was easy and seamless. We paid extra for guaranteed delivery and the trailer arrived on the day expected, before noon. Everyone we spoke to along the way were courteous and helpful. We hired movers to pack the trailer and everything arrived intact and undamaged. I would 100% recommend using UPack/ABF to anyone who doesn't want to pay a fortune to move.
