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October 2023 by Alison Plonk
Heather Corbin is a fantasy provider!! She along with her assistants Taylor and Morgan make the Dream Team!! My daughter suffers from acne and is a teenager. Heather showed so much compassion and made sure my daughter and I were comfortable with her treatment plan. She is kind, caring and a joy to be around. We even decided to follow her to the new location even though it tacked on an extra 22 miles each way, because my daughter loves her so much!!! Thank you Heather, Taylor and Morgan! We love you and we’re so grateful to be in such capable hands!
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September 2023 by Jake D
Sonia Sebastiano was one of the worst doctors I've ever seen! She had a nasty attitude from start to finish. She made me feel like my questions were stupid. Like I should've known the answers to my own questions. She kept cutting me off. She was very assertive and raised her voice multiple times in the room trying to talk over me. My visit was very much rushed and I did not feel like any of my needs as a patient were met. I expected much more from a doctor in this group. I've seen multiple doctor in this group who were all great. I recently received a letter in the mail letting me know that Sonia was no longer with the practice which is great news because this Belmont location is 2 minutes away from me. I really hope the doctor taking over has more people skills than Sonia did.
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September 2023 by Jaime Smith
I wanted to write a review of my experience with this office. The staff and facility are very helpful and friendly. My daughter has been seen by Dr. Sonia for over a year and recently I came in myself for an appointment. After some concerns Sonia rushed some test results. She was correct to be concerned and called me right away to discuess next steps. She was very patient as I called her back 3 times that day for some questions. She also pulled several strings to get me in for surgery the very next week! I know these types of offices it can take weeks to get in so her understanding and being so concern probably has saved my life. She called back to make sure I had follow up appointments set up and checked on my sugery. I appreciate all of the time and calls she took while I was processing all the information. This means the world to a patient. Dr Sonia nurse was also wonderful with a nervous and confused patient. I appreciate the staff here.
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September 2023 by Brian Mcardle
I was saddened to learn that Sonia Sebastiano will no longer be part of the practice. I went to see her to have a spot on my arm evaluated and she provided an accurate assessment of the spot being cancerous. I am truly grateful for her care from start to finish arranging for the removal of the cancerous tissue. Had she not taken the time to care for me, the impact would have been far worse for me. She was thorough and calming in a situation that brought me a lot of anxiety.
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September 2023 by M B
I came in for an appointment for my eczema to understand it better as I had never had severe itching till this year. When the doctor came in to examine me for 1 minute, she then prescribed me with a steroid ointment which I said that I was uncomfortable with. She then proceeded to explain how this steroid will help me and kept asking if I understood which I clearly did since I’ve had eczema all my life.. At the end of the appointment she tells me she can’t help me if I itch?? I came here to understand why I’m itching and so I can prevent it but if a doctor who specializes in skin treatment can’t help me then what was the whole point?
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August 2023 by S M
I had a great experience with Sonia Sebastiano PA-C. I came in to see her for a mole that I had on my face for a long time. At this point it was irritated and a bit painful.She spent a lot of time asking me questions about the mole. She also did a great job examining it. The conclusion was that it wasn't anything that was bad for my health (thankfully). She gave me 2 a few options - 1 being a shave biopsy and another a removal. She explained that there could be a scar and it could possibly come back as well.The last option was referring me to a Cosmetic Surgeon within the practice that could remove it for me. The benefit of doing this was the likelihood of little or no scar. I decided to go with this option and it worked out great!She offered a gel that would help minimize scarring and she was right, it worked. The wound healed up perfectly. In follow up appointments she checked over the procedure, explained the healing process clearly and showed me some examples online of what to expect during the healing process.So thankful for the options offered and the great aftercare. I will definitely come back to see her again.
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July 2023 by Ashley King
I hate to post a negative review of any professional, but I have to after my experience today. I went in to see Sonia Sebastiano for some concerns regarding inflammation around my nose. I have actually had serious concerns about it and was hoping to discuss some things with her to alleviate my anxieties. Overall, I think she spent 5 minutes in the room with me. She walked in and abruptly asked about my nose, walked over to me, glanced at it and then sat down and proceeded to tell me she was going to prescribe a cream. She did not even bother to directly address me about what she believed the cause of the issue was. I had to ask her what she believed the cause of my issue was, to which she replied "an allergy." However, she didn't bother to ask me anything about my history or products I use on my skin in any detail - nothing. It did not feel like she was very concerned at all about actually helping me. When I began to express my hesitation around using any prescription products on my face due to a long history of using harsh products that have done damage, she quickly dismissed my concerns and moved on. I left feeling like I paid $150 copay for little to no reassurance or understanding of what is going on or even that I have an accurate diagnosis. I will not be returning to see Sonia again. Very disappointed with the service I received.
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June 2023 by L F
I recently decided to come to this office instead of the Gastonia office because it is much closer to my home. Everything was going well until Dr. Sonya pulled out her phone and started reading off a website word for word. I asked questions and they were all answered according to what the article read. The other answer I seemed to get a lot was "Yeah, you know." The article itself was more helpful than the doctor. I had another question before I left and to that she responded that I should see her partnering doctor. She now wanted me to come back in and charge me another copay after I already paid and wasted that copay. I wish I would have known that she didn't deal with something so simple prior to scheduling and wasting my time with her. She then proceeded to push all these products on me. It was very strange to me because I didn't mention or show any interest in wanting these products. She did mention later on that she would receive money if I bought the creams from her. Like I said, she was all about the money and not there for patient care. Her bedside manners are horrendous. She showed no empathy or any type of emotion towards me. She was very defensive by the end of the visit and at one point looked at her assistant then back to me almost as if to say I was annoying her. Since then, I have seen Dr. Singla and it was truly a night and day difference. He actually treated me like an equal and not just another paycheck like she did. He listened and answered all my questions very thoroughly. He made me feel heard. I was very pleased that he was able to take me on as a patient even though I had already seen that other doctor. Overall I definitely recommend Dr. Singla if you're looking for a caring and understanding doctor. As for Dr. Sonya, I wouldn't recommend anyone to see her. The 5 star review is for Dr. Singla and the staff because I don't think it is fair for one person to bring down everyone. I have absolutely nothing bad to say about them. Crystal was the one who scheduled my appointment and she was very lovely and worked around my schedule to get me in.
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May 2023 by Lena W.
Ignored me when I told them I had hives and said that's not what they were. That's fine with me but the doctor was upset that I called them hives when I should call them "red bumps." When I went to a new dermatologist they said they were hives and actually did something about it. Here at this practice, they prescribed topical drug for them which didn't work but they wouldn't know that because I didn't have a follow up for six months. Dr Sonya was kind of rude but I did get face wash that cleared my acne.
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January 2023 by Katie
I am so happy with my experience at PPSD in Belmont. I saw Sonia Sebastiano and I would recommend her to absolutely everyone. She found a cancerous spot on my skin and was so patient and thorough with explaining what that meant for me and what my next steps would be. Not only is she passionate about protecting skin, but I can tell that she truly cares about the person as well. I also had a very pleasant experience with all of the nurses and front desk staff. I cannot recommend this dermatologist (and getting your skin checked) enough!!
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November 2022 by Kyle Eggers
This was my first time at this dermatologist and I was very pleased and impressed. My Dermatologist, Sonia Sebastiano and her assistant, did a very thorough exam and excellent follow up. I plan to continue to go back every 6 months for my check up as needed. They also did a great job making me feel comfortable while I was there.
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November 2022 by Kathleen Hull
The team here is fantastic! I had previously visited the Gastonia office and had extensive waiting periods to get an appointment. I had an outbreak on a Friday and was in urgent need of a prescription refill. Sonia was able to get me in the same day and take amazing care of me. I would very highly recommend
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November 2022 by T
Nice staff and facility. However, the care provider seemed extremely rushed. I had several questions about other procedures, and recovery. I didn't have a chance to ask any questions. In the United States the healthcare industry is not worth the money we pay for it. As for my questions about facial fillers and other treatments I am planning for, I might go elsewhere.
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November 2022 by Brandy Robinson
First time visiting but definitely won’t be my last. Everyone was super nice and Dr. Ness was amazing!!
