Oil Change in Belmont, NC

“My wife's Jeep Renegade broke down on the highway last week, and fortunately she was able to coast it onto the off ramp and it was close to home. I immediately drove to her, tried to jump start it to no avail, and was able to push it to the nearest gas station. She elected to have it towed to TRC Automotive Repair because it's veteran owned and she had a good experience with brake work in the past that I did not have time to get to myself.
When picking up the Jeep after having a new alternator and serpentine belt installed, I commented on the high cost of the alternator. Aaron was quick to reply that they do markup the cost of parts, and I appreciated his honest no bs straight forward response to my inquiry. Being used to doing most of my own vehicle maintenance, I was just a bit shocked to the cost of paying someone to do the work these days, but as a serial entrepreneur myself I understand and appreciate a fair price for good service.
Just a few days later my wife found herself stranded on the side of the highway once again. This time she was able to restart the vehicle and drive it right back to TRC where she was met by Chris, who helped her the first time. When I told him we were lucky it broke down nearby as she was supposed to be in Raleigh all that day, he expressed concern for insuring they get to the bottom of it. Turns out that after the battery drained when the alternator died, they were unable to get any codes from the system. When test driving it, all seemed fine. This time when connecting the vehicle for diagnostics they were able to get a code for a bad camshaft sensor. Chris said there would be no cost for diagnostics or labor since it was just in, but again there was a hefty markup on the part. I can get that sensor at the local parts store for cheap and replace it in just a few minutes, but I do not own diagnostic equipment, and it was after replacement that they really impressed me and earned my future business.
After replacing the camshaft sensor Chris asked to keep the vehicle overnight to test it further. Now being made aware that my wife travels all over the Carolinas for work, they wanted to insure no future related issues. It wasn't until putting 30 miles on the vehicle both highway and local back roads, that they called to let us know all was good.
Long story short, as a DIY handyman, I'm accustomed to doing any work myself that I can to save money and insure it's done right. When I do turn to professionals for assistance, I'm willing to pay a little more to do business with people I know, like and trust. Today I'm adding TRC Automotive Repair to my short list of folks that meet that requirement. While I hope it's not anytime soon, my wife and I will be back when either of our vehicles need work that I cannot or do not have time to do myself. Thank you Aaron and Chris for being standup guys that offer great service, and show concern and respect for your customers!”

“Griffin Tire is always fast & accurate! It is always a pleasant experience.since moving to North Carolina we have used Griffin, the staff is kind, courteous and efficient”

“I usually have a great experience in the Auto Care Center. On 09/30, I received pushback from one of the mechanics after calling to make sure they were open and still taking cars before I arrived. The greeter(mechanic, Rodney) saved the day, and my about to be attitude. He apologized immediately, got me signed in, and when I say, stayed contact with me until the end.. He was a blessing and didn't even know it.”