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March 2024 by Bree Lariviere
Theresa was thorough, friendly, and knowledgable about my whole tax process. She knew what I needed and helped me get a huge refund. She asked a lot of specific questions that covered my deductibles. I’m very confident that Jackson Hewitt took great care of me.
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March 2024 by Letitia Riddle
Linda Alexander is a very nice lady and she is good at her job. Thank you Linda.
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February 2024 by Jason Starnes
I'm glad we went here. We got started as soon as we entered. She was quick, efficient, knowledgeable and professional.
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February 2024 by side-a b-side
First time to this Jackson Hewitt was welcomed by the friendly receptionist Leesa Williams. My preparer Alicia Moose was very knowledgeable and answered all of my questions.I will definitely be back due to the wonderful service.
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February 2024 by Ashley Pattishall
I have been coming to this location for 5 years and yesterday was the 1st and last huge mistake I'll ever make again. The lady who prepreaed my taxes was great up until the end. I'm not sure what happened but this year I truly needed the advance. I asked her if it was on there she said yes and I left. I waited for hours and I felt like something wasn't right. I called this morning to be told she accidently clicked a box and didn't mean to and guess who didn't get the advance because of that? Me that's who also guess who's probably going to loose everything because of this simple mistake? Me again i was also told there was nothing can be done because the irs had already accepted my taxes. I had everything riding on this. I'm so angry I could explode. I will never ever return to this establishment nor will I return to any Jackson hewitt ever again. For the last 3 years I was driving over a hour away from my home just to come to this location you guys have lost a loyal customer for sure. To make up for this incident they offered to drop my fees for next year I won't be back next year this can not be undone.
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February 2024 by Megan Threatt
The staff was very sweet and helpful I would recommend you check out this location.. Lisa was great and very nice and speedy
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December 2023 by Kirstin Parton
Alicia was my tax preparer, she was a delight to work with!
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August 2023 by Andrea Whitener
Alicia is knowledgeable, professional, patient, and friendly. A joy to work with.
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April 2023 by Kathy Miller
Alicia was my tax preparer she has been my tax preparer for years I rate her extremely high and very efficient
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April 2023 by David Mcelveen
Jennie was awesome, fixed my taxes(2 years) and didn’t have to give anymore of my money to government thieves.
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April 2023 by Teresa Buchanan
They left a little money on the table. We closed our business. They didn't ask us about some deduction we could have used. We forgot as well. They didn't ask about utilities, taxes, and other expenses. Our business was only open for first 3 months of 2022. Twenty year business closed for eminent domain. About 500.00 dollars left on the table. Other than that very pleasant people. Clean office. We've had our taxes done there since 2016. Next year think we'll do them online.
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April 2023 by Kayla
Alicia and penny are the best! So patient. Easy process!
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March 2023 by Phillip Davis
Penny was a real help with my taxes. She helped me a lot. Will go back next year to do my taxes
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March 2023 by Peggy Kennedy
The ladies were very thorough and double checked everything to make sure it was accurate.
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March 2023 by Ralph Davis
We walked into Jackson Hewitt last summer to ask a question about our taxes for the following year , Alicia Moose explained everything in detail, and when she did our taxes in February, she made the experience completely painless. 100 percent recommend!
