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February 2024 by David King
Parts department always gets what I need
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January 2024 by Matt Buchanan
Prompt service, got our driver in and out timely with an assist on the labor!
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January 2024 by diablo chicken
The truck has been in and out of this shop since Dec 27th. It's is now Jan 12, and the truck is still not fixed. Called to check on the truck and was told it would be ready this morning, showed up at 2pm, and is still not ready. Counter staff is friendly but not informed on truck status.
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December 2023 by tim betler
I had a great experience at MHC Kenworth. The new parts manager was the one who handled my transaction. He was very professional and even took the time to tell my boss over the phone how he could get put in their system with a credit card on file so we would have an account there.
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November 2023 by johnny lee
Do great work. They are very knowledgeable about their product.
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September 2023 by Scratchers Trucking and Beemers
My truck was in your shop 8/11/23 until 8/25/23 for clutch replacement hardly any communication if any at all since getting my truck back it has been back in the shop to fix what you'll messed up I wish they had negative stars I would give this shop every last one of them this shop has cost me so much time and money if your truck breaks down please do not go to kw of battleboro/Rocky Mount driving or getting towed to any other kw will save you time and money down the road thank me later
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August 2023 by Donald Williams
Purchase batteries here that had more CCA'S than what I took out by 5 months the batteries would barely turn my truck engine , I took the back and they tested them said they were good and I should just charge them these I remind you come with warranty I never experienced anything like this at the other local dealerships .
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July 2023 by Daniel Jenkins
Stopped by to see about a new chassis. The salesman was on the phone with what seemed to be a problem. I left my card with the receptionist for him to call me back, so far 3 days later no contact from anyone at the dealership.
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July 2023 by Curt Blankenship
Don't take your truck here we took our 2023 Kenworth and we were in the motel for nine days while they just lollygag around and eventually replaced the super high-dollar batteries which was no fix, ended up breaking down on the side of the road just right after.
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May 2023 by M C
I would give 100 stars, if I could. Amber is such a great person very professional, kind & knows what she is doing. Brandon mechanic that took care of my truck has hands of gold, he fixed the truck , and it drives like magic! Thank you so much, such an amazing people work here. I would definitely recommend this place, to anyone who is seeking help with their truck care. God Bless this place, people and families of those who work here. I will pray for you, thank you for helping me get my truck up and running! Kindly , Maral!
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April 2023 by Pete Nolte
Getting my truck fixed here. Don't know yet how fast they are
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April 2023 by Eric Ament
The repair ended up being under the estimate I'm very happy
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March 2023 by Robert W Denton
Great people to deal with and even opened box to check part making sure had no damage
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December 2022 by Ed Bass
Blew an alternator belt on our SUV at night and found amazing hospitality for the family here at MHC KENWORTH. Even more, we were blessed by voluntary and owner-supported help to find and replace the belt. God bless Kyle, both Brandons and the entire team for everything we needed for the emergency repair.
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September 2022 by Samir Din
Probably the worst service ever received, and unprofessionalism. Apparently upper management doesn’t work on the weekends in order for us to check a truck out. It had cost me an additional $300 just for my driver to travel and pick up another truck due to not having “someone to check us out.” I’ll certainly look to escalate this to whoever is up top, as to understand why I couldn’t just pay for my diagnostic and get my truck. Heck, it took 4 days just to look at it. Apparently I was told, Amber doesn’t work weekends from what I was told. MHC revolves around a singular person apparently and their timing, and I have to expense to that. Just not right by any means.
