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6AM - 11PM
115 Main St W, Banner Elk
Auto Repair
“If I could do 100 stars I would !! Charles was so nice and helped my husband and I when our battery craped out in the middle of have adventure on the mountain . We were able to buy a battery and he let my husband use his tools to put it in because they were busy ! We appreciate your help so much and thank you !!!!”
“It was my first time dealing with an insurance claim for a parked vehicle hit by a tree, during a wind storm, that wasn't totaled. Chip knew exactly what he was doing and communicated it very well. I got my truck back looking like new. He is a busy man but well worth the wait. Highly recommend and would use again!”
“I called out of the blue and even though I hadn't been in a long time AND Greg was about to go on vacation, he said to swing by and he'd use the diagnostic. Well, it showed I needed a spark plug and coil which I bought at Nappa (also the best most helpful lowest prices parts store), went back to Good Guys and Greg kindly put it in right there in the lot for $20!Now a customer for life! I also appreciate that he allowed me to buy and bring my own part.”
“Adam was very professional knew what he was doing fair price good attitude will not take my vehicle anywhere else finally found a auto repair man who won't rip you a new one recommend him to anyone”
“The owner was very helpful. The first part to the car would not fit and he took the time to look for another part and found one. Courteous, was not in a hurry. I will go back to Wards Automotive.”
“Picture this: Friday at 5pm, 3 hours from home, our car breaks down., and the tow truck can't get to us for 3 hours!!! We called Phil's service. He not only answered the phone but through a series of phone calls was able to tell my husband how to fix the transmission and get us on our way. He was kind, compassionate, and very friendly. If we lived in the area, Phil would be our mechanic. My husband said Phil walked him through it and never made him feel like a dope. Great job Phil ThanksService: Transmission”
“Best shop around. You don't find many shops as honest as this one not only is there work perfect but they are the most honest and trustful mechanics I've ever dealt with when I bring my vehicles here I can have a peace of mind that it's fixed correctly and the problem solved if i broke down 200 miles from home id have my vehicle towed to there shop no kidding I won't take my vehicles anywhere else”
“I had a broken wire on my starter which was fixed in under 30 minutes for a very reasonable cost. Conincidentally, when I tried to leave the shop my alternator had stopped working. Jon helped me diagnose it and charged up my battery so I get home. Highly recommend!”
“Called to have my brakes inspected and they told to come on and they can do it today. Quick brake pad replacement and very affordable price. Recommend highly. Will use again for future repair needs.”
“I purchased an RV from them very excellent service Stephanie went out of her way to make sure everything went smoothly and chuck even delivered it for me I would recommend doing business with this place I would not hesitate to do business with them again Thanks to Stephanie and chuck”
“I was visiting Banner Elk when my 2012 Jeep Liberty Jet started running badly. My plans were to continue back another 1300 miles to CT. Geoff's Swedish Werke shop was right down the road from where I broke down.
Geoff dropped everything and immediately started diagnosing and working on my truck. He was professional, thorough, and courteous. One of my fuel injector plugs and coil packs needed replacement. Parts were ordered for the following day, he dropped me off at my Air B and B, and my truck was finished the next day around lunch as promised. I HIGHLY recommend Geoff and his services and will continue to use his shop for repairs when I move to the area. It is obvious his passion for cars with the array of old fixer uppers scattered around the property - a true mechanic at heart ?!”
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“excellent service! The mechanics know what they’re doing. And the manager Shannon is personally helpful and kind to customers. She went out of her way to solve my car’s problem.”