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September 2024 by Richard Valentin
Debbie was such a pleasure to work with! From the moment I walked in the door she was attentive and very knowledgeable of the material and the area. Debbie you are the best!
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August 2024 by Destiny Brown
My fiancé and I stopped in to begin the search for his wedding band, and ended up finding and ordering the perfect one thanks to Brandon. Each visit we were greeted with a smile and welcomed so warmly. He gave us his undivided attention, professional opinion, and unbiased judgement that genuinely helped us weigh our options and made the process a breeze. So thankful for him and this experience.
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August 2024 by Laura Hawkins
Love this place, everyone so cool and great
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August 2024 by Jordan Halovsky
Brandon the store manager is a DOLL. He was so kind and helpful and informative had the best experience getting my rings fixed with him!! Thank you!
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August 2024 by Clara Nicholson
I stopped in due to a stone missing in my engagement ring. Brandon and his staff were kind and helpful with assisting me. Thanks for the great experience!
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August 2024 by Carissa Daniels
Brandon and team were wonderful! I brought my bridal set in for regular cleaning. Brandon found some loose diamonds and was wonderful at getting everything set for the repair. Excellent customer service. So happy we purchased our rings from Zales! And Brandon has phenomenal customer service skills!
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August 2024 by Cory Knight
Each time we have been to this location, Brandon has been incredibly helpful. We have had a wonderful experience each time!
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August 2024 by Katie Blevins
My boyfriend and I had a nice time shopping at this store. Brandon assisted us with finding a ring. We liked that he gave us time to browse when we asked for it initially, and didn’t feel pressured, or ignored, as we looked around. He was helpful with showing us many options and talked to us openly without trying to sell to us. This was our second time buying something from this location and we would come back.
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August 2024 by Travis Iker
Brandon was great. What I was looking for wasn’t in stock, Brandon called multiple stores to find the piece I wanted.
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August 2024 by Cayla Slaughter
Visited Zales at the outlets to just look around and Brandon was incredibly helpful in all my inquires about the selection of jewelry. Even offered to start a wish list for me! Excellent customer service and I will be visiting again.
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August 2024 by craig brown
Was a very pleasant experience! No waiting to talk to someone and I got lucky with their Black Friday in July sale and got 50% off my entire purchase. Sales person was super helpful with explaining the protection plan and all my questions were answered in detail. Super friendly staff.
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August 2024 by Missy S.
Great Customer Service‼️
Very helpful & knowledgeable. Paige was so helpful & nice. This store is very clean and conveniently located. Definitely will be back‼️
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July 2024 by Meghan Knight
Today we saw Brandon at the Asheville location and he was such a huge help! He was patient and listened to our “wants” as we selected a new anniversary set, and helped us pick out the perfect set!
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June 2024 by Karin Bolton
Kim in this store gave me outstanding service. She is every thing desired in a salesperson! Please make sure you keep her here!!
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June 2024 by Jenna White
Kim was SUPER helpful with finding a necklace for my sister graduating from college. She was personable, knowledgable, and had a great sense of humor! My mom and I saw so many great options to go with and Kim helped us find the perfect piece for a graduation gift!